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  5. Reviews of HomeTowne Studios by Red Roof Spokane - Valley

Reviews of HomeTowne Studios by Red Roof Spokane - Valley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12803 East Sprague, Spokane Valley, WA 99216, United States of America

#19 of 19 hotels in Spokane Valley

Guests' Choice

Review Score

Based on 214 hotel reviews

4.1

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    5.3

  • Location

    6.2

  • Facilities

    4.9

  • Staff

    6.7

  • Value for money

    5.5

  • Free WiFi

    3.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 9, 2023

    4.0
    • Leisure trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: June 7, 2023

    3.0
    I was scared to be alone there
    • Leisure trip
    • Couple
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean the place up

    It was gross, I was scared to be there alone. The front desk person was the only thing that was great.. she deserves a raise..

    Stayed in June 2023

  • Reviewed: May 18, 2023

    3.0
    Will not recommend or stay again.
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights

    We arrived late after are flight a1am and when we got to our room the bed was not made, no comforter and pillows. Blankets had stains on them. There was a hole in the wall. This is a weekly stay place and it has a kitchenette and had no plates, cups, coffee maker etc. We flew to this destination and you wouldn't expect to have to bring pots pans, plates etc. you would expect for it to be includes, most places do. We had to go and spend extra cost to purchase those items. Very disappointing. Trash was overflowing and all over walkways and smelled bad as well. Beer cans and bottles were all over the place. The Wi-Fi never worked and when I called the front desk they gave me a IT phone # to call myself to try to fix it. The person on other line said she couldn't fix it and to try to call back. Didn't have any cable channels like stated and channel listing was completely wrong.

    The full size refrigerator

    Stayed in May 2023

  • Reviewed: April 18, 2023

    4.0
    Overall though, it was decent for the price
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights

    Some hair on sheet, stain on pillowcase, smelled of stale smoke and we wanted non smoking.

    The bed was comfortable and room was clean. Nice pictures on wall

    Stayed in April 2023

  • Reviewed: September 23, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Was put in a dirty room waiting for refund

    Stayed in August 2022

  • Reviewed: September 17, 2022

    5.0
    Fair
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Building and grounds were run down and room was missing normal amenities . Only 2 pillows for a king size bed, no ice bucket or glasses, only 2 towels in room

    Good location and price

    Stayed in August 2022

  • Reviewed: July 26, 2022

    3.0
    This is anything but a getaway
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The drug activity going on outside my door where I felt scared and umcomfortable to leave my hotel room.

    Nothing

    Stayed in July 2022

  • Reviewed: July 18, 2022

    5.0
    The price was good, enjoyed cooking our own breakfast. But, with no amenity's would not stay there
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights

    Booking.com said hair dryer, iron, ironing board, coffee maker and shampoo all furnished. None were furnished. This was more like a studio apartment with no extra's. The place was not secured. Anyone could come and did. Lots of young men knocking on doors, exchanging something by hand and leaving. Motor home in parking lot, people would drive up, knock door open, exchange and leave. All done very quietly.

    Room was very quiet at night for sleeping. Staff was nice.

    Stayed in July 2022

  • Reviewed: June 17, 2022

    3.0
    Horrible. Get rid of the drug culture.
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I hotel was filled with what appeared to be people on state support. Out side grounds were filthy. Guest were loud all night long. Couldn't leave room without someone asking for a cigarette or if I knew where they could "get something". Horrible guest culture.

    The staff were really nice and tried to keep the hotel clean.

    Stayed in May 2022

  • Reviewed: March 28, 2022

    4.0
    Slept well. Shower was good
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast or coffee. Located in homeless part of town and several homeless at motel.

    Stayed in March 2022

  • Reviewed: January 28, 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Studio One Double Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was not around when trying to check in had to wait over a half hour

    Stayed in December 2021

  • Reviewed: October 3, 2021

    4.0
    Other than the perfect location to where the event we were attending. There was nothi6else positive
    • Leisure trip
    • Group
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a horrible smell inside the elevator lobbies and stairwell. And our room was barely equipped for a stay no coffee maker, no disposable cups to get a drink of water. Tooke my towels down to get some clean ones and there were no clean ones to be had.. so I get to leave this morning dirty because I couldn't get a freakin towel.

    Stayed in October 2021

  • Reviewed: September 22, 2021

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was so tired I just needed sleep

    Stayed in August 2021

  • Reviewed: September 11, 2021

    4.0
    Very disappointing.
    • Leisure trip
    • Solo traveler
    • Studio One Double Room Disability Access Non-Smoking
    • Stayed 6 nights

    Extended stay with limited room service yet no dishes, pans, extra garbage bags or cleaning supplies at all. There was no comfortable seating so I had to spend several days sitting on the bed or in small rigid dinette chairs. I was working using my computer while there and found it very difficult due to the lack of comfortable seating.

    The bed was fairly comfortable and the room was clean though dated and in some disrepair. For the most part, the staff was nice.

    Stayed in September 2021

  • Reviewed: August 28, 2021

    3.0
    Poor
    • Leisure trip
    • Couple
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel was dirty. Dead bugs on the nightstand, stray hairs on the toilet, and used soap in the shower. The security door was broken and anyone was free to come and go as they pleased. The sheets were somewhat suspect and the blankets had cigarette burn holes in them. I honestly can’t imagine why this hotel is listed on Booking. Someone from corporate headquarters really should consider staying here and seeing what is being offered to customers.

    The only “good” thing was the woman who checked us in. She was polite and helpful.

    Stayed in July 2021

  • Reviewed: August 22, 2021

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room smelled like smoke, stairwells were dirty, whole region is overpriced for hotels, wifi didn't work

    Stayed in August 2021

  • Reviewed: August 10, 2021

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was an ok stay. Nothing too great by any stretch of the imagination but it was a bed to sleep on for a reasonable price.

    Stayed in July 2021

  • Reviewed: August 9, 2021

    5.0
    I had less restrictions in military barracks. Get antibacterial soap dispensers
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I prepaid online. On arrival, door stated to use phone on post: I called, repeatedly, tried the online contact #, knocked, called again & was about to cancel when attendant finally opened after 30-40min..Check-in sheet said price was $80, I paid $85,+tax. Room had no hand soap. No shampoo/conditioner.. No breakfast, no coffee, in lobby or room. I was told manager decided to no longer supply. Check-out was 11am, BUT u had to be packed out, in line at check-out desk, with key. Even if ur in line, @1101, ur charged an automatic $20 late fee. Housekeeping also had to clear the room, else $50 was added. I asked to extend my checkout as it was almost 130-2a when I got my room. Nope. Disliked that I couldn't take a shower, **owner should stock sundries for overnight guests, unsanitary to not stock soap. **Night clerk should carry cordless phone, she stated couldn't hear phone in back .Big frig, but had not been cleaned. Stove unusable, had melted plastic (?) on both burners. Prev client probably mad there was no coffee.

    bed was firm with a memory form topper. First time I woke up with my back not screaming. Full size frig luckily for my groceries

    Stayed in August 2021

  • Reviewed: August 6, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night

    The check in took 25 mins. Over booked rooms and was in fear ours were given away. No shower curtain. No receptionist upon check out when a room check is mandatory when checking out to receive your 50 dollar deposit. Called number given to check out when no one is present. Got the OK from David to leave over the phone only to find out later they charged us the 50 extra dollars for not having the room expection.. no one was there during checkout hours. Not going to be held hostage. I'm getting my money back for that deposit better believe it!

    Stayed in August 2021

  • Reviewed: July 31, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were a lot of tree beetles in the room....they looked like little roaches, but I know they weren't. The whole west side of the building had them....saw some rooms that were really bad...

    Didn't have any breakfast. And I liked that we could pay the deposit in cash, and that there was actually a room available.

    Stayed in July 2021

  • Reviewed: July 26, 2021

    3.0
    The room smells so bad.
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 17 nights
    • Submitted from a mobile device

    Okay price and good staff.

    Stayed in July 2021

  • Reviewed: July 23, 2021

    5.0
    all in all it was ok stay
    • Leisure trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 1 night

    when 1st got here the staff was awesome especially the recepionist Chris love her she will go above and beyond her means to make your stay the way you like it too be even if shes having a bad day she still wears thet nice smile and accomidates her customers ,there turnover for staff we couldnt keep up but Chris is hardworker and determined and has been there and still there THANJ YOU CHRIS YOUR AWESOME THEY SHOULD BE SO LUCKY TO HAVE YOU WERE GONNA MISS YOU, there rooms could be cleaned better but with no stable employees i guess be hard to keep ,i think there location is perfect so they need put some more love into there building and hire Chris to run it its a win win cant lose she only do the the place justice

    Stayed in June 2021

  • Reviewed: July 15, 2021

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The facilities, halls, doors, etc were very dirty and in poor condition.

    It was quiet

    Stayed in July 2021

  • Reviewed: July 5, 2021

    3.0
    Disappointing. I can't imagine staying there longer term.
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night

    Bathroom had no vanity, just a sink sticking out of the wall. Human hair left behind in sink and a wash cloth. Staff pushing a maintenance cart past my window at 3 AM. $50.00 damage deposit required at check in.

    Air conditioning worked, my car wasn't broken into overnight.

    Stayed in July 2021

Showing 1 - 25

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