12803 East Sprague, Spokane Valley, WA 99216, United States of America
#19 of 19 hotels in Spokane Valley
Guests' ChoiceBased on 214 hotel reviews
4.1Cleanliness
5.0
Comfort
5.3
Location
6.2
Facilities
4.9
Staff
6.7
Value for money
5.5
Free WiFi
3.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 9, 2023
Jeff
CanadaThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 7, 2023
Harp
United States of AmericaClean the place up
It was gross, I was scared to be there alone. The front desk person was the only thing that was great.. she deserves a raise..
Stayed in June 2023
Reviewed: May 18, 2023
Melba
United States of AmericaWe arrived late after are flight a1am and when we got to our room the bed was not made, no comforter and pillows. Blankets had stains on them. There was a hole in the wall. This is a weekly stay place and it has a kitchenette and had no plates, cups, coffee maker etc. We flew to this destination and you wouldn't expect to have to bring pots pans, plates etc. you would expect for it to be includes, most places do. We had to go and spend extra cost to purchase those items. Very disappointing. Trash was overflowing and all over walkways and smelled bad as well. Beer cans and bottles were all over the place. The Wi-Fi never worked and when I called the front desk they gave me a IT phone # to call myself to try to fix it. The person on other line said she couldn't fix it and to try to call back. Didn't have any cable channels like stated and channel listing was completely wrong.
The full size refrigerator
Stayed in May 2023
Reviewed: April 18, 2023
Elana
United States of AmericaSome hair on sheet, stain on pillowcase, smelled of stale smoke and we wanted non smoking.
The bed was comfortable and room was clean. Nice pictures on wall
Stayed in April 2023
Reviewed: September 23, 2022
Carol
United States of AmericaWas put in a dirty room waiting for refund
Stayed in August 2022
Reviewed: September 17, 2022
Ed
United States of AmericaBuilding and grounds were run down and room was missing normal amenities . Only 2 pillows for a king size bed, no ice bucket or glasses, only 2 towels in room
Good location and price
Stayed in August 2022
Reviewed: July 26, 2022
White
United States of AmericaThe drug activity going on outside my door where I felt scared and umcomfortable to leave my hotel room.
Nothing
Stayed in July 2022
Reviewed: July 18, 2022
Barbara
United States of AmericaBooking.com said hair dryer, iron, ironing board, coffee maker and shampoo all furnished. None were furnished. This was more like a studio apartment with no extra's. The place was not secured. Anyone could come and did. Lots of young men knocking on doors, exchanging something by hand and leaving. Motor home in parking lot, people would drive up, knock door open, exchange and leave. All done very quietly.
Room was very quiet at night for sleeping. Staff was nice.
Stayed in July 2022
Reviewed: June 17, 2022
Kimberly
United States of AmericaI hotel was filled with what appeared to be people on state support. Out side grounds were filthy. Guest were loud all night long. Couldn't leave room without someone asking for a cigarette or if I knew where they could "get something". Horrible guest culture.
The staff were really nice and tried to keep the hotel clean.
Stayed in May 2022
Reviewed: March 28, 2022
Steve
United States of AmericaNo breakfast or coffee. Located in homeless part of town and several homeless at motel.
Stayed in March 2022
Reviewed: January 28, 2022
Olson
United States of AmericaThe staff was not around when trying to check in had to wait over a half hour
Stayed in December 2021
Reviewed: October 3, 2021
Desiree
United States of AmericaThere was a horrible smell inside the elevator lobbies and stairwell. And our room was barely equipped for a stay no coffee maker, no disposable cups to get a drink of water. Tooke my towels down to get some clean ones and there were no clean ones to be had.. so I get to leave this morning dirty because I couldn't get a freakin towel.
Stayed in October 2021
Reviewed: September 22, 2021
Teresa
United States of AmericaI was so tired I just needed sleep
Stayed in August 2021
Reviewed: September 11, 2021
Margaret
United States of AmericaExtended stay with limited room service yet no dishes, pans, extra garbage bags or cleaning supplies at all. There was no comfortable seating so I had to spend several days sitting on the bed or in small rigid dinette chairs. I was working using my computer while there and found it very difficult due to the lack of comfortable seating.
The bed was fairly comfortable and the room was clean though dated and in some disrepair. For the most part, the staff was nice.
Stayed in September 2021
Reviewed: August 28, 2021
William
FranceThis hotel was dirty. Dead bugs on the nightstand, stray hairs on the toilet, and used soap in the shower. The security door was broken and anyone was free to come and go as they pleased. The sheets were somewhat suspect and the blankets had cigarette burn holes in them. I honestly can’t imagine why this hotel is listed on Booking. Someone from corporate headquarters really should consider staying here and seeing what is being offered to customers.
The only “good” thing was the woman who checked us in. She was polite and helpful.
Stayed in July 2021
Reviewed: August 22, 2021
David
United States of AmericaRoom smelled like smoke, stairwells were dirty, whole region is overpriced for hotels, wifi didn't work
Stayed in August 2021
Reviewed: August 10, 2021
Tim
CanadaIt was an ok stay. Nothing too great by any stretch of the imagination but it was a bed to sleep on for a reasonable price.
Stayed in July 2021
Reviewed: August 9, 2021
Miss
United States of AmericaI prepaid online. On arrival, door stated to use phone on post: I called, repeatedly, tried the online contact #, knocked, called again & was about to cancel when attendant finally opened after 30-40min..Check-in sheet said price was $80, I paid $85,+tax. Room had no hand soap. No shampoo/conditioner.. No breakfast, no coffee, in lobby or room. I was told manager decided to no longer supply. Check-out was 11am, BUT u had to be packed out, in line at check-out desk, with key. Even if ur in line, @1101, ur charged an automatic $20 late fee. Housekeeping also had to clear the room, else $50 was added. I asked to extend my checkout as it was almost 130-2a when I got my room. Nope. Disliked that I couldn't take a shower, **owner should stock sundries for overnight guests, unsanitary to not stock soap. **Night clerk should carry cordless phone, she stated couldn't hear phone in back .Big frig, but had not been cleaned. Stove unusable, had melted plastic (?) on both burners. Prev client probably mad there was no coffee.
bed was firm with a memory form topper. First time I woke up with my back not screaming. Full size frig luckily for my groceries
Stayed in August 2021
Reviewed: August 6, 2021
Corey
United States of AmericaThe check in took 25 mins. Over booked rooms and was in fear ours were given away. No shower curtain. No receptionist upon check out when a room check is mandatory when checking out to receive your 50 dollar deposit. Called number given to check out when no one is present. Got the OK from David to leave over the phone only to find out later they charged us the 50 extra dollars for not having the room expection.. no one was there during checkout hours. Not going to be held hostage. I'm getting my money back for that deposit better believe it!
Stayed in August 2021
Reviewed: July 31, 2021
Matt
United States of AmericaThere were a lot of tree beetles in the room....they looked like little roaches, but I know they weren't. The whole west side of the building had them....saw some rooms that were really bad...
Didn't have any breakfast. And I liked that we could pay the deposit in cash, and that there was actually a room available.
Stayed in July 2021
Reviewed: July 26, 2021
Istay
United States of AmericaOkay price and good staff.
Stayed in July 2021
Reviewed: July 23, 2021
David
United States of Americawhen 1st got here the staff was awesome especially the recepionist Chris love her she will go above and beyond her means to make your stay the way you like it too be even if shes having a bad day she still wears thet nice smile and accomidates her customers ,there turnover for staff we couldnt keep up but Chris is hardworker and determined and has been there and still there THANJ YOU CHRIS YOUR AWESOME THEY SHOULD BE SO LUCKY TO HAVE YOU WERE GONNA MISS YOU, there rooms could be cleaned better but with no stable employees i guess be hard to keep ,i think there location is perfect so they need put some more love into there building and hire Chris to run it its a win win cant lose she only do the the place justice
Stayed in June 2021
Reviewed: July 15, 2021
Gavin
United States of AmericaThe facilities, halls, doors, etc were very dirty and in poor condition.
It was quiet
Stayed in July 2021
Reviewed: July 5, 2021
Lowell
United States of AmericaBathroom had no vanity, just a sink sticking out of the wall. Human hair left behind in sink and a wash cloth. Staff pushing a maintenance cart past my window at 3 AM. $50.00 damage deposit required at check in.
Air conditioning worked, my car wasn't broken into overnight.
Stayed in July 2021
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