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315 Chestnut Street, Downtown St. Louis, Saint Louis, MO 63102, United States of America
April 14, 2016
눉I sent a comment over about the valet parking and no one has gotten back to me. One of the workers hit something with my car and shattered the driver's side mirror. When we picked up our vehicle, no one said anything about it AND the worker opened my door and stood in front of the mirror so I couldn't see it not too mention the other staff were staring out of the office door. They even disconnected the wiring in the mirror. I understand things happen, but am very unhappy that no one said anything. They just hid it from me.
눇Hotel staff was very friendly and helpful! The food was great too!
April 12, 2016
눉The lady that helped us was rude. Our first room had an over flooded sink that soaked the carpet, and she was completely unapologetic and didn't seem to care one bit. Anything that we asked her, she would do the opposite. Our second room was next to a loud party room, the exact room we'd asked not to be next door to in the first place. Even the person taking room service orders wasn't pleasant, and I'd only spoke to her for 1 minute. The room was reasonably decent, but the walls were not the thickest.
April 12, 2016
눉parking was full and I needed to park farther away
눇food was good. everyone was helpful
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