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  5. Reviews of HomeTowne Studios by Red Roof Dallas - Irving

Reviews of HomeTowne Studios by Red Roof Dallas - Irving This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3440 West Walnut Hill Lane, Irving, TX 75038, United States of America

#81 of 84 hotels in Irving

Guests' Choice

Review Score

Based on 196 hotel reviews

4.3

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    5.3

  • Location

    6.6

  • Facilities

    5.0

  • Staff

    6.2

  • Value for money

    5.5

  • Free WiFi

    6.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 30, 2023

    3.0
    The Roach Motel
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Roaches in the room. Ants in the room. Not toilet paper. Stopped up sink.

    Staff members

    Stayed in June 2023

  • Reviewed: December 23, 2022

    4.0
    Aggravating neighbors.
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The neighbors were horrible to enjoy to aggravate through a thin wall. There was no security control of the neighbors. The type that I requested was not allowed to me as a joking matter. I need handicapped rails in the bathroom and I requested a queen bed. "We will not give you this because that is what you need. We will give the room was have waiting to you to someone else."

    Stayed in November 2022

  • Reviewed: December 8, 2022

    5.0
    it’s ok if you trying to get on your feet not a good place to stay to long tho
    • Business trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    the roaches, hot water was never hot, water was off almost a whole week

    the kitchenette

    Stayed in November 2022

  • Reviewed: October 24, 2022

    4.0
    No hot water and door would not latch to lock
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water

    Cheap

    Stayed in October 2022

  • Reviewed: October 13, 2022

    4.0
    Bad room
    • Business trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Had crickets in the tub 2 nights straight and roaches were crawling around. I killed 2 on the wall and on the table. Totally disgusting.

    The location

    Stayed in October 2022

  • Reviewed: June 27, 2022

    3.0
    Poor
    • Business trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The cleanliness the furnishings and the crowed allowed to be here a grown man was hitting on my 12 Year old daughter

    That the staff stayed out of my business

    Stayed in June 2022

  • Reviewed: June 3, 2022

    4.0
    It's OK
    • Business trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 28 nights
    • Submitted from a mobile device

    There was always some guy beating up his girlfriend. The police ride through often. Refrigerator wouldn't stay closed and all my food went bad

    The location was EVERYTHING

    Stayed in June 2022

  • Reviewed: March 9, 2022

    3.0
    Horrible stay, didn’t know rooms like this were even legal to rent out.
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I checked in and paid for the room for a week in cash, my room smelled like marijuana very bad. I had four holes in my walls the size of a head and blood spatter all over my bathroom door. I could never leave my room without having my key Reset. And then there were undesirable people wandering around the hotel. The only thing I didn’t encounter was bugs.

    Nothing, this property only looks good on the outside.

    Stayed in March 2022

  • Reviewed: February 28, 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They have roaches

    Stayed in January 2022

  • Reviewed: February 11, 2022

    3.0
    Poor
    • Couple
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like to do actions to move this peaple top off despilty room .and this up stairs peaple keep making noices I pay money for rest not more crazy noices

    I like the office team. But I been complaining about up stairs peaple making alot off noices 24 hours going none stop They told me they will move them .but they speak with them few times .but this peaple never stop making noices

    Stayed in February 2022

  • Reviewed: January 9, 2022

    4.0
    Horrifying
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    The staff was absolutely rude and had an attitude every time they had to do something also the cleaning staff never cleaned they just wiped off stuff the room I had was just absolutely nasty and full of mold I had to stay there a whole week it was miserable it’s a disgusting hotel and needs to be shut down and the police were there every day

    location

    Stayed in January 2022

  • Reviewed: November 23, 2021

    4.0
    Disappointing
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the room I stayed in bathroom was nasty no tissues not enough towel and the staff was very rude.

    Stayed in November 2021

  • Reviewed: August 29, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    No service. Beds not comfortable shower and bathroom not comfortable.

    It was like an efficiency apt. It was decently priced if it would have been better quality.

    Stayed in August 2021

  • Reviewed: May 5, 2021

    5.0
    Poor
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The manager Debbie was the worst ever. I had my daughter there and paid for additional week, which she only stayed one additional day. I was over charge by Debbie the manager for two additional days, which I initially asked for 3 in the beginning. When asked for a refund, I got the run around. Finally, when a refund was issued, Debbie the manager placed in on my step daughter card instead of back on my card. I will never again use this hotel.

    Location was convenient

    Stayed in April 2021

  • Reviewed: April 26, 2021

    3.0
    Single mom and kid broken elevator 3rd floor
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The only elevator was broken and I spent a week there visiting from California and I had to carry all my luggage up three flights of stairs. There were two nights someone kept trying to come in my room. Shower had mold and paint chipping. Room key kept deactivating and door was extremely hard to open after door was unlocked. Smoke detector kept coming on when I tried to cook on stove.

    I like that the property was in a great location around plenty of shopping and close to freeway..

    Stayed in April 2021

  • Reviewed: March 23, 2024

    1.0
    Very Poor
    • Leisure trip
    • Group
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It has a bug infestation

    Nothing

    Stayed in March 2024

  • Reviewed: March 22, 2024

    1.0
    My 2nd disappointing Red Roof experience
    • Leisure trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I particularly didn't like the filthy floor that was covered in dead squashed insects . I'm not squeamish but the kitchen area ,sink in the bathroom all had live insects crawling on the surfaces. When I got to my next hotel a large bug scurried out of my suitcase as I opened it !

    Comfy bed

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Exceptional
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was satisfied

    Convenient, friendly and clean

    Stayed in March 2024

  • Reviewed: January 27, 2024

    1.0
    Very Poor
    • Business trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I can't explain in JUST 2 or 3 sentences how bad it was. BUGS in the bedsheets and crawling on the bathroom door. The smell of the room would make you VOMIT 🤢 🤮!!! There was a STRONG marijuana smell as you walked up to the office. The Uber driver told me that I was in a REALLY bad part of town. I had NO idea!!! I was on the SOUTH side, and he said that next time, find one on the NORTH side of town. The VERY sweet lady who helped me book 📖 it was WONDERFUL, but also had no knowledge about the location. MAYBE this will help out anyone reviewing this, AND Booking.coms staff in recommendation AND locations about the area.

    The guy who checked me and helped me out was the ONLY good thing about the place.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    1.0
    The lady at the front had to grab a had to pop the door ooen. I want a refund please
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The key fob never work no matter how many times I requested a new one. I requested replacements 20 times until the battery key fob reader form the door ran out of battery

    It was dirty and there were sketchy people living next to me.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    I would like to visit again
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 15 nights

    The food was good

    Eveything went according to my plans thank you.

    Stayed in December 2023

  • Reviewed: November 11, 2023

    1.0
    Disaster
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    roaches everywhere and the smell of marijuana all day I did not like anything in this hotel, the smell of cigarettes and marijuana all day long...room service is 0. They do not clean well and do not change towels until you ask... roaches roaches roaches fill the place, even walking over the bed and inside the refrigerator.

    Nothing is good

    Stayed in November 2023

  • Reviewed: November 8, 2023

    1.0
    I left the night I checked in
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Horrible nothing

    Horrible roaches everywhere

    Stayed in October 2023

  • Reviewed: October 13, 2023

    2.0
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

Showing 1 - 25

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