3430 West Loop 289, Lubbock, TX 79407, United States of America
#21 of 70 hotels in Lubbock
Guests' ChoiceBased on 424 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Darlene
United States of AmericaThe cleanliness of the bathroom was terribly disappointing.
The staff is courteous, friendly and very professional.
Stayed in April 2024
Reviewed: April 3, 2024
Federico
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 1, 2024
Edward
United States of AmericaOur room was by the exit doors. The exit doors close loud literally. Rooms need to be soundproof, had hard time sleeping
It had a jacuzzi in room
Stayed in March 2024
Reviewed: March 4, 2024
Kanwar
PakistanLocation, convenience, staff, cleaniness and i would just say that you need to add an item at the breakfast for non-veg that would make you the best.
Stayed in February 2024
Reviewed: March 4, 2024
Anthony
United States of AmericaRoom had a stale smell when i checked in and til in the bathroom was loose when u walked
Stayed in March 2024
Reviewed: January 22, 2024
Susan
United States of AmericaThere was some traffic noise because of the location
Big rooms. Clean. Friendly and helpful staff. Comfortable beds.
Stayed in January 2024
Reviewed: January 20, 2024
Mohammad
United States of AmericaBreakfast was very good. There was in-door swimming pool.
Stayed in December 2023
Reviewed: December 30, 2023
Lisa
United States of AmericaLocation
Stayed in December 2023
Reviewed: November 7, 2023
Kindra
United States of AmericaNothing that I didn’t like
Quiet, comfortable
Stayed in October 2023
Reviewed: November 1, 2023
Darlene
United States of AmericaThe microwave and refrigerator did not work properly. Noise from expressway was terribly loud racing cars and apparent gun shots were very disturbing.
The staff was friendly and helpful.
Stayed in October 2023
Reviewed: October 30, 2023
Holly
United States of AmericaI feel that the room rates could be better. On the first visit we made to Lubbock the room rate was much less but then as there were more events at the college, the rates increased substantially with each visit.
We like the location, it is close to Texas Tech, and my husband really enjoys the breakfast. The staff is very friendly and the hotel is clean.
Stayed in October 2023
Reviewed: October 30, 2023
Reyes
United States of AmericaThere is really nothing to complain about
The room was clean and spacious. The front desk was easy going. And the breakfast was nice. Everything you need. The pool room was swimmable with it being 35° outside! Will definitely be staying here again
Stayed in October 2023
Reviewed: October 16, 2023
Alisha
United States of AmericaThe bathrooms were not as clean as they should be. There was dust and hair alongside the baseboards. The doorknob didn’t fit the door so very hard to close.
Location!
Stayed in October 2023
Reviewed: October 10, 2023
Michael
United States of AmericaBreakfast
Same as every chain hotel in America. You know what it is going to be, what it will taste like and how it will smell.
Stayed in October 2023
Reviewed: October 2, 2023
Lucinda
United States of AmericaThe bathtub in our bathroom had rust next to the water faucet - this is definitely something that should have been cleaned. The room was a solid B
The breakfast was fine - I'd give it a solid B
Stayed in October 2023
Reviewed: September 18, 2023
Brenda
United States of AmericaHelpful staff at breakfast
Stayed in September 2023
Reviewed: September 11, 2023
Holly
United States of AmericaThe issue I have is the hotel price increased with each additional visit that we've made to Lubbock. Our daughter is going to Tech and the price increased for the weekend that was scheduled for move into the college and then it was increased substantially for the parent's weekend in September. I really don't agree with that practice but we aren't left with any alternative.
We think the hotel is nice and good value for the money.
Stayed in August 2023
Reviewed: September 10, 2023
Marylyn
United States of AmericaI felt that the price for one night was way over a normal budget 
The room was very clean in the bathroom large it was very comfortable 
Stayed in September 2023
Reviewed: August 29, 2023
Matt
United States of AmericaBreakfast was great!
Stayed in July 2023
Reviewed: August 29, 2023
Monica
United States of AmericaThe towels were off white
The pool and Jacuzzi tub
Stayed in August 2023
Reviewed: August 28, 2023
Danaka
United States of AmericaThe rooms were a little outdated.
The location was great!!! Super close to Marsha Sharp Freeway, down the street from the outlet mall and lots of restaurants nearby. The beds are so comfortable.
Stayed in August 2023
Reviewed: August 14, 2023
Toni
United States of AmericaThe breakfast attendant Joe was wonderful! He made breakfast fun and welcoming. My son just loved him to pieces. He truly is a treasure!
Stayed in July 2023
Reviewed: August 14, 2023
Veronica
United States of AmericaWasn’t anything to dislike
Very nice & great location
Stayed in August 2023
Reviewed: August 6, 2023
Nicole
United States of AmericaThe tub had rust and the pull out bed had crumbs
The clerk was wonderful
Stayed in August 2023
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