462 Pittsfield Road, Lenox, MA 01240, United States of America
#13 of 15 hotels in Lenox
Guests' ChoiceBased on 329 hotel reviews
6.7Cleanliness
7.2
Comfort
7.3
Location
8.0
Facilities
7.0
Staff
8.1
Value for money
7.2
Free WiFi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 23, 2023
Maria
United States of AmericaHas many stores near by
Stayed in December 2023
Reviewed: December 11, 2023
Michael
United States of AmericaToilet bowl is cracked, toilet ran on after flush. Carpet a little sketchy, very thick in places, uneven
Room was clean and comfortable.
Stayed in December 2023
Reviewed: November 30, 2023
Rebecca
United States of AmericaWe got the jacuzzi tub room. Nothing fancy, a bit dated but was happy with the room, the bed, the fridge and coffee pot. The person who checked us in was kind and came right over when we had trouble figuring out the jacuzzi. Great little place.
Stayed in November 2023
Reviewed: November 10, 2023
Kimberly
United States of AmericaThe room was very clean and the staff was very pleasant
Stayed in October 2023
Reviewed: October 17, 2023
Kevin
United KingdomThe room smelled of cigarettes despite it being a no smoking hotel. Location wasn't great - a long way from any good bars or restaurants.
Huge, comfortable bed and very friendly staff.
Stayed in October 2023
Reviewed: October 9, 2023
Jeanne
United States of AmericaTo serve breakfast
No breakfast
Stayed in October 2023
Reviewed: October 4, 2023
Tessa
United States of AmericaNothing really
It was near a lot of places
Stayed in September 2023
Reviewed: September 28, 2023
John
United States of AmericaCould use more outlets, carpet as you enter our room could be a tripping hazard
Close to everything we needed, great price, friendly and helpful staff
Stayed in September 2023
Reviewed: September 28, 2023
Linda
United States of AmericaHousekeeping was poor. Carpet is evidently tacked to the actual floor about 2 inches from the wall in some areas. The 'ditch' created was filthy. The vacuum can't reach it. They need to use a crevice tool.
Nice sized room. Appears that they are in the process of updating. Cushy carpet felt like new carpet was layer over the old carpet.
Stayed in September 2023
Reviewed: August 18, 2023
Salmator
United States of AmericaOlder facility. In front of the main road. Not a walking area.
Very large comfortable room. Pleasant staff. Centrally located in the Berkshires.
Stayed in August 2023
Reviewed: August 14, 2023
Kayleigh
United States of AmericaRoom had thick dust in the corners, brown blood like stains on walls and shower curtain. Hair.
Location was convenient
Stayed in August 2023
Reviewed: August 14, 2023
Judy
United States of AmericaHotel could be updated-
Wonderful time- clean hotel- friendly staff
Stayed in August 2023
Reviewed: August 8, 2023
Joseph
United States of AmericaThe breakfast was nothing special.
Check-in was easy and the room was clean with a comfortable bed.
Stayed in August 2023
Reviewed: July 27, 2023
Alain
United States of AmericaWhy were there 2 tubs in our room? —a regular bathtub plus a pink jacuzzi tub surrounded by mirrors? Also, the tv cable was iffy Pool very unappealing No real closet to hang up clothes
Easy parking Very clean
Stayed in July 2023
Reviewed: July 24, 2023
Laura
United States of AmericaThe room not cleaned properly.
Breakfast ok HoJos is Close to venue I attended.
Stayed in July 2023
Reviewed: July 18, 2023
Patricia
United States of AmericaOut of town in commercial area, not enough accessible plugs for electronics. Wifi marginal. Pool not working.
Exceptionally clean and friendly and surprisingly quiet. Coffee and very simple continental breakfast was perfectly ok for a start to the day. Nothing like the yummy expensive patisserie downtown but free and easy. Despite double price for Tanglewood concert night, it was cheaper than almost anything in town. Competent vintage Howard Johnson style. No historic charm, but 10 minutes away. Housekeeping excellent.
Stayed in July 2023
Reviewed: July 16, 2023
Augusta
United States of AmericaIt could be cleaner. I think there’s a lot of competition for staff up there.
Loved the staff and location. The continental breakfast was a great plus.
Stayed in July 2023
Reviewed: June 5, 2023
Robert
United States of AmericaLeft a phone charger by mistake. Went back later in the day and it wasn’t found. I know it was plugged in and left their
Good for a business stay
Stayed in June 2023
Reviewed: May 24, 2023
Jack
United KingdomStaff were very helpful, room was quiet and comfy.
Stayed in May 2023
Reviewed: April 23, 2023
Linda
United States of AmericaAll I had was a coffee and orange juice.
Stayed in April 2023
Reviewed: April 14, 2023
Robert
United States of AmericaYou could hear neighbors TV
Breakfast was ok. Microwave and refrigerator were good. Shower was safe.
Stayed in April 2023
Reviewed: February 23, 2023
Tom
United States of AmericaRoom was nonsmoking room and smelled like someone had just finished smoking a Joint. The rooms are usually clean, older, but clean. This time the sink was dripping onto the the bathroom floor. Someone may have forgot to take care of it or my fear the room was given a cursory cleaning.
The rooms are bigger then some and the cost is usually on the lower end of the scale.
Stayed in February 2023
Reviewed: October 24, 2022
Debbietb
Ugandaexpensive for what we got
clean and quiet
Stayed in October 2022
Reviewed: October 12, 2022
Dilyana
United States of AmericaAlmost nothing. You get what you expect. The bathroom light was too strong but it was not a huge issue.
Conveniently located and spacious rooms. I was told there was no breakfast but was pleasantly supposed to see cereal, bagels, coffee and tea in the morning. My room was on the second floor and the host took the effort come help me with the suitcase.
Stayed in October 2022
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