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2825 Parkway, Pigeon Forge, TN 37863, United States of America
August 15, 2016
August 13, 2016
눉We reserved 2 rooms with 2 queen beds, the day before our check in I tried calling for over 5 hours and did not get an answer. One of the rooms we got did not have a coffee pot in it, the bathroom had not been cleaned since the last guest stayed in that room, the tub was filthy and there was used soap laying in the tub, there was a big ball of hair in the bathroom floor, when I went to ask for a coffee pot I had to wait about 15 minutes or longer before anyone came to the desk, there was only 2 pillows per bed. Over all the stay was awful I will not return nor recommend anyone. The breakfast was awful, the only thing good was the cereal, the sausage patties was cold and just laying in a plastic bowl with a lid the buiscuts was cold the gravy tasted like water. I have never stayed in such an awful place. We couldn't take the kids to the pool to swim because of the people that was at the pool was going up to the 2nd floor balcony and jumping off of it and into the pool. Very dangerous. Also there was no working pop or any other vending machines working on the property. We had to go to gas stations to get coffee and pop to drink and snacks. Also I have family that works at hotels in housekeeping and there is no way they would ever let anyone stay in those rooms the way they was.
August 14, 2016
눉More breakfast needed to be served.
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