100 West Monroe Street, Chicago Loop, Chicago, IL 60603, United States
#91 of 180 hotels in Chicago
Guests' ChoiceBased on 944 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
8.7
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 28 January 2024
Michelle
United StatesPaying extra for parking
Stayed in January 2024
Reviewed: 30 December 2023
Cassie
United StatesThe beds were low to the ground. So if someone has lower back and hip issues this could be problematic.
The shower was the best. It did have 4 towels and washcloths even though we booked the room for 4.
Stayed in December 2023
Reviewed: 30 December 2023
Fersad
United Statesall
Stayed in December 2023
Reviewed: 25 December 2023
Jon889
United StatesHave nothing to complain about. Did not really stay on the property long enough to try any hotel amenities or the onsite bar/cafe but definitely will be back. I guess I didn't like that I stayed only one night, lol
The location to key areas of the Loop was excellent. Staff were very friendly. Room was awesome! (King Deluxe on upper floor) Area is safe.
Stayed in December 2023
Reviewed: 1 December 2023
Kamal
NigeriaLocation
Stayed in November 2023
Reviewed: 30 November 2023
Roche
United StatesThe security deposit was almost $500, that's the most I've ever ever had to pay.
The staff was excellent. Location was great.
Stayed in November 2023
Reviewed: 25 November 2023
Mrs_elsab
United KingdomA cheaper price and earlier check in time would have made this a perfect stay.
The location of the hotel is perfect for exploring Chicago. The rooms were clean, quiet, modern and a good size. The reception staff were friendly and helpful.
Stayed in November 2023
Reviewed: 11 November 2023
Boban
North MacedoniaThe parking you offered was too expensive so I found on my own for $25 instead $75, so you coudl easily arrange this service to be offered to the guests. Some of the stuff were unhelpfull.
Location was great and it was easy reachable. Great surroanding and good view. Some of the stuff were great. Corner club is a good place for work.
Stayed in November 2023
Reviewed: 27 October 2023
Armin
United StatesNothing
We were in a suite and it was incredibly spacious and comfortable with a 5 and 2 year old. The staff was very helpful with anything we requested. It was also a block away from the blue line that goes straight to O Hare (about 45 min). Only negative about the station is that it is only stairs so requires carrying all luggage (and kids for us) up 25ish steps. Very centrally located!
Stayed in October 2023
Reviewed: 23 October 2023
Craig
United StatesNo room service.
Central location. Great rooms.
Stayed in October 2023
Reviewed: 17 October 2023
Dr
IndiaThey didn't refund my deposit money 225$.
Location
Stayed in September 2023
Reviewed: 11 October 2023
Adrian
ArgentinaToo expensive for value. Not good maintenance. Cleaning could be better
Excellent location, nice space on third floor with coffee and snacks ("The Corner").
Stayed in October 2023
Reviewed: 10 October 2023
Kelly
United StatesThere was a big black spot on the carpet. The coffee setup in the room wasn’t great. The price was terrible.
I loved the location for the marathon.
Stayed in October 2023
Reviewed: 9 October 2023
Jade
South AfricaLoved the location - here for the marathon and was super convenient.
Stayed in October 2023
Reviewed: 3 October 2023
Sierra
United StatesThe parking sucked!! For the price they should have better parking or at least a parking garage
I loved how modern the hotel was. Very clean and the rooftop was beautiful
Stayed in September 2023
Reviewed: 2 October 2023
Evangelia
GreeceI would expect a breakfast to be included considering the price we paid.
Excellent location, very easy to get to the hotel using public transportation, the room had lovely view and the beds were very comfortable, bathroom and room were clean. Staff was friendly and accommodating.
Stayed in September 2023
Reviewed: 29 September 2023
Michelle
United Statesthe bathroom the coffee
Stayed in September 2023
Reviewed: 26 September 2023
Andre
United StatesBeds weren’t the best
Property was in the center of everything
Stayed in September 2023
Reviewed: 26 September 2023
John
United StatesRooftop
Heat kept going in in room 813 called they said sorry nothing we can do
Stayed in September 2023
Reviewed: 23 September 2023
Danielle
CanadaPrice was higher than when I booked. Tons of noise from the street for a 48 hour period due to revellers celebrating Mexico’s independence. Not the hotel’s fault, but I couldn’t sleep at all for 2 out of the 3 days I was there
Perfect location for travellers.
Stayed in September 2023
Reviewed: 21 September 2023
Seyedeh
CanadaThe window was facing a back alley and technically a wall! so the room didn't have any daylight at all! so you couldn't guess if it is morning or night!
The location was wonderful. We were able to walk all around the city center! It was really clean and comfortable. They had free coffee lounge to start your day with fresh coffee
Stayed in September 2023
Reviewed: 15 September 2023
Danielle
United StatesThat there was no microwave in our room. We ate out often and brought food back but didn’t like having to go to a different floor to access the microwave.
I loved the location being central downtown. We walked to a lot of places because of the location of the hotel. The hotel itself was really nice as well as the rooms.
Stayed in September 2023
Reviewed: 12 September 2023
Eric
United StatesNo free parking.
Very clean, perfect location, quiet, free drinking water delivery even at midnight! Clean bathroom with good washing products.
Stayed in September 2023
Reviewed: 12 September 2023
Deborah
United StatesThey neglected to clean our room one day
It was a good location in a hotel had very nice restaurants
Stayed in September 2023
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