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Reviews of Hyatt Place Orlando Airport 3 stars

5435 Forbes Place, Orlando, FL 32812, United States

#231 of 388 hotels in Orlando

Guests' Choice

Review score

Based on 342 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - High Floor
    • Stayed 2 nights

    More choice in the breakfast menu would be great.

    Good location and high cost performance (low price probably due to the construction for renovation).

    Stayed in February 2024

  • Reviewed: 28 October 2023

    8.0
    Very good
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Loved the commentary breakfast

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Clean and close to the airport.
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Paying for parking.

    Helpful and friendly staff.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    I have no complaints. The hotel met my expectations. The location was perfect.

    We had breakfast the next morning which was a good variety. The staff was friendly and kept the food stocked.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    Excellent
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Staff were professional, friendly and keen to help. Rooms were clean and well maintained

    Stayed in September 2023

  • Reviewed: 27 August 2023

    9.0
    comfortable and reasonable
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night

    air conditioner was noisy even turned off (why...?)

    location, breakfast, cleanliness

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Easy shuttle pick up to and from airport, we just staying for 1 night before a cruise, and handy the shuttle drops you right to where we booked our goport transfers to cape Canaveral. Room was very spacious for the price!

    Stayed in June 2023

  • Reviewed: 9 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The loud air conditioning unit! I don't think the wall control worked right, had to just turn the thing completely off in order to sleep. I also did not appreciate having to pay for parking in their own lot. Seems like a money grab.

    Good breakfast with a nice variety. The room was spacious, bed comfortable.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Accessible Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Outdated. Carpet in hallways smelled unpleasant

    Location and staff

    Stayed in July 2023

  • Reviewed: 27 July 2023

    9.0
    A convenient place that’s worth the money with friendly staff
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Accessible Tub - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Outdated sink and layout

    The friendly and professional staff and the powerful shower stream which is the best among all properties I stayed.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Nice
    • Leisure trip
    • Group
    • King Room with Sofa Bed and Accessible Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    No bellman met us, we had to put our own luggage on the trolley

    Friendliness of reception staff.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Hallway smelled having a bad odor, please serve turkey sausage, room floor needed to be sweep and mopped.

    Breakfast was okay. Peaceful location. Loved the size of the room.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    9.0
    Nice property near airport
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I don’t have any complaints about this property.

    The breakfast was yummy. The room was larger than expected, it was clean and had everything we needed. We enjoyed the outdoor pool, dinner at the hotel and a comfortable bed before our flight home. Very close to the airport. Great value and friendly staff.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    I enjoyed my stay
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - High Floor
    • Stayed 3 nights
    • Submitted via mobile

    The dishes was not clean

    The breakfast was just the same everyday

    Stayed in June 2023

  • Reviewed: 27 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Accessible Tub - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    The handicapped room was not very handicapped. The bathroom had the bars for assistance. The tub was so high that if you have severe leg issue you would not be able to get in the tub. The bed was like laying on the floor the mattress was so thin I never got to sleep from back hurting laying in that bed.

    The staff , the location, the breakfeast.

    Stayed in May 2023

  • Reviewed: 23 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Accessible Tub - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    The airplanes sound at 5am

    Very comfortable beds , great location, friendly staff.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    everything was great, one tip tho. you had a staff member (her name is Sonia ) who was rude to some of the customers. she was throwing the cutlery and plates from one container to another. she was pulling faces and just rude. that’s not a good look. teach her some proper manners in hospitality.

    it was in a perfect location, with restaurants and universal studios near by.

    Stayed in May 2023

  • Reviewed: 20 May 2023

    7.0
    Convenient and clean!
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Took a long time for shuttle to pick me up from airport but that was likely more of a traffic issue.

    convenient to airport and free shuttle service was great!

    Stayed in May 2023

  • Reviewed: 19 May 2023

    9.0
    good
    • Business trip
    • Group
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    locatin

    Stayed in May 2023

  • Reviewed: 6 May 2023

    8.0
    Staff was great!!!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    The only think did not like was they only cleaned my room once. I stayed 6 nights here. They did bring new towel and took old once out every day.

    The staff was really friendly great attitude.

    Stayed in April 2023

  • Reviewed: 2 May 2023

    7.0
    Been before knew what to expect.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There could have been a microwave in the kitchen. Perhaps coffee on in reception all day.

    Location was good. Breakfast was good

    Stayed in May 2023

  • Reviewed: 27 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    If it was hot

    It was horrible didn’t get a hot breakfast

    Stayed in March 2023

  • Reviewed: 26 April 2023

    9.0
    Would stay again
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Accessible Tub - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom with the tub however had a small sink. The bathroom looked very out dated.

    Very clean. I also appreciated that they made the beds up daily.

    Stayed in April 2023

  • Reviewed: 15 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I didn't have the chance to utilize the pool. It was closed by the time we checked in.

    The breakfast was good. The room was spacious and comfy for myself and my 2 teens.

    Stayed in April 2023

Showing 1 – 25

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