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10838 North 25th Avenue, North Mountain, Phoenix, AZ 85029, United States of America
April 13, 2016
눉The selection during the weekday breakfast didn't offer healthy protein options. The egg sandwiches were always cold and very fattening. Omellettes or hot scrambled eggs each day would have been healthier with some turkey bacon. Also, the fresh coffee kept running out, and whoever made it the 3rd day and forward, the coffee was weak! My room was close to the bar and we could clearly hear the drunks past 1am on weeknights, particularly this lady with the most loud irritating laugh. She just brought the whole classy place down to getto!! I guess if I didn't have to hear her, I would have gotten sleep the night I really needed it. The exercise room could you some basic weights, maybe a all-in-one weight station, plain cardio is boring and didn't do it for me. All of the staff was smiling and friendly, except for this tall thin older man who looked like the maintenance man, he was sooo grumpy and unfriendly including the obese security guard outside at night. We were outside talking one night and he asked to see our key, that was fine, but he continued to stand 20ft from us and stare like we were criminals. I would find better security who is trained in security and people skills. My son wanted to beef with this guy sooo bad, I had to stop him.
눇The beds, pillows, and sheets were so clean and comfortable. The towel service was excellent. Maid service brought towels every day and made the beds almost every day. The coffee in the room was sooo good, wish they would have left more packets.
April 12, 2016
눇Night Staff and day staff was incredible and very helpful I would love to stay with you guys again Thanks for having us God bless
April 7, 2016
눉The rooms facing the freeway are noisy at night hard to sleep.
눇The rooms facing away from the freeway were super quite. The staff were very accommodating. Would recommend this hotel. Pool was small but enough for the kids to play in.
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