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  5. Reviews of Hyatt Place San Jose, Downtown

Reviews of Hyatt Place San Jose, Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

282 Almaden Boulevard, San Jose, CA 95113, United States of America

#50 of 86 hotels in San Jose

Guests' Choice

Review Score

Based on 914 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 17, 2024

    7.0
    Nice place. Staff was awesome! Room could’ve been cleaner
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room could’ve been cleaner. Found an old press on nail in the room

    Loved the hospitality.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    When came back to our room it was relaxing
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Not too many parking spaces

    Staff was helpful and the breakfast was good

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    went to sharks game and it was very convenient
    • Leisure trip
    • Group
    • King Room with Sofa Bed - High Floor
    • Stayed 1 night

    the entrance to the lobby from the road could be better displayed and to go around the block a few times.

    everything was great

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Very nice
    • Leisure trip
    • Solo traveler
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night

    There wasn't much of a restaurant open.

    The staff at the front desk was great, he was very helpful and informative.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    I stayed at the hotel to attend a conference across the street. The ease of access was a huge bonus.
    • Business trip
    • Group
    • King Room with Sofa Bed
    • Stayed 3 nights

    The breakfast options were so so, the coffee was weak, having to go downstairs to get ice was a bummer.

    Ease of use of the location. The elevators were timely, the room was easily accessible, the lobby had plenty of space to sit and gather.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Great free breakfast, amazing service at the front desk
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Parking garage was hard to enter, confusing instructions on how to enter

    Great location close to our destination

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 6 nights

    Location, staff, silence

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast options are too limited

    Facilities, location, staff are nice

    Stayed in March 2024

  • Reviewed: February 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Better lighting is needed.

    I liked that the rooms were large and had a seating area.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Walking distance to San Jose Civic Center
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    The walls seem pretty thin as we heard music from a room a few doors down after 10pm, and the food is overpriced. Pretty good, but pricy for just a sandwich with hardly anything on it.

    Great location for shows at the San Jose Civic Center. Just walk out the door and you're there in 2-3 minutes. They had a nice selection of food for their free breakfast.

    Stayed in December 2023

  • Reviewed: February 11, 2024

    8.0
    Ok and secure.
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    No pool. No ice machines on the floors.

    Breakfast was good and plentiful. The room was next to the Main Street and lite rail. Very noisy traffic a lot plus the roar of the airport jets taking off.

    Stayed in February 2024

  • Reviewed: January 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a little unclear where to park and unload luggage. Breakfast was good but options are very limited at other times of day.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Lock to the room door broke and we were stranded for a bit.

    Amazing staff and super helpful.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Great price, good start
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds and Accessible Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was not comfortable

    Private secure parking, the front staff was amazing!

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    I would stay here again, wish parking wasn’t 40 dollars
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Could hear the jets landing starting at 6:30 am. Quite the roar

    How close it was to everything in the downtown area

    Stayed in December 2023

  • Reviewed: December 22, 2023

    9.0
    I would definately stay again. it’s close to all the venues.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff

    Stayed in December 2023

  • Reviewed: December 21, 2023

    7.0
    Fine.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We had to wait with many other folks to check in since our rooms were not ready. And we were charged more ($314.)than the original quoted price via Booking.com (&550.) No one could explain why!

    Location & breakfast

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    Minor inconveniences but I would happily stay again.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    That you had to go down to the lobby to get ice and the main entrance was on the side so it was hard to get back into the parking area if people were trying to check in.

    LOVED all the holiday decor and everything in the property looked pretty new. Greatly appreciated the complimentary breakfast there were a lot of options to choose from.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    8.0
    overall our stay was pleasant and I recommend this hotel
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights

    the parking was expensive but easy to access

    Size of the room Location Friendly Staff Cleanness

    Stayed in November 2023

  • Reviewed: November 28, 2023

    8.0
    The Hyatt Place was a good deal for a one night stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were small for queen size beds and not as comfortable as I thought they’d be.

    It was close to the SAP center for the concert we were attending. It was clean and it was quiet for the most part.

    Stayed in November 2023

  • Reviewed: November 28, 2023

    7.0
    If I can
    • Business trip
    • Group
    • Double Room with Two Double Beds and Accessible Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Stuff was not friendly

    Location, clean hotel

    Stayed in November 2023

  • Reviewed: November 26, 2023

    7.0
    It was pleasant.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good. The location is perfect for the Sharks game anf Christmas in the park

    Stayed in November 2023

  • Reviewed: November 25, 2023

    7.0
    Great room. Terrible parking.
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The parking situation is complicated. The gate didn’t always open and I found myself stuck outside for a few minutes. Overpriced as well.

    I liked the room. Very clean and spacious.

    Stayed in October 2023

  • Reviewed: November 20, 2023

    9.0
    I had a good stay at a location that was central for my needs.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Accessible Tub - Disability Access
    • Stayed 1 night

    Parking was extra. I always have a problem with extra fees.

    I liked the location, it was walking distance from a music venue my daughter and I attended - the reason for the trip.

    Stayed in November 2023

Showing 1 - 25

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