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1200 Louisiana Street, Downtown Houston, Houston, TX 77002, United States of America
November 24, 2015
November 19, 2015
눉The TV system you are using in this hotel is horrible. I felt like I was back in the 70's. The TV guide screen was so small and the print so small that it could not be seen from the bed, so in order to change channels we would have to get up and go to the TV. What a pain. There were other things about the hotel that we did not think were up to Hyatt standards but that was by far the most irritating.
눇Location was good, staff was nice, good bar. The woman who checked us in didn't seem to be too up on things.We found out the last night there that there was a shuttle!!
November 22, 2015
눉Racially profiled by manager. The previous night I checked in with no problem. Left my room the next morning at 4am to work a fitnes show. When I returned a few hours later I found I was locked out of my room. Managers response was " you left and we didn't think you would return and pay for your room." Mind you that they already had a valid cc on file which already had a hold on it for the room. I was made to pay for my room 2 hrs before check out just to get back in the room. I felt belittled as I am business owner and a patron that pays.!It was discriminatory
눇Well kept property. Great location
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