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  5. Reviews of Inn at the Peachtrees, an Ascend Hotel Collection Member

Reviews of Inn at the Peachtrees, an Ascend Hotel Collection Member This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

330 West Peachtree Street Northwest, Atlanta, GA 30308, United States of America

#256 of 266 hotels in Atlanta

Guests' Choice

Review Score

Based on 555 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.8

  • Location

    7.0

  • Facilities

    5.3

  • Staff

    6.5

  • Value for money

    5.4

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 28, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The price that I was quoted wasn't the price the hotel had for the same dates. I ended up paying 123.00 more then their website. The pictures of the rooms wasn't the same. There was things in the room like dressers and refrigerator that was broken and beaten up. The TV didn't work. And the manager was rude. Other staff was nice . On their website it said that they did military discounts and the manager said they didn't and staff looked confused. Floors where dirty. Breakfast was nasty.

    Location

    Stayed in August 2023

  • Reviewed: August 18, 2023

    5.0
    Environment doesn't meet the expectations for a city of that growth and economy.
    • Leisure trip
    • Couple
    • Traditional King Room with Courtyard View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Breakfast

    Stayed in July 2023

  • Reviewed: July 23, 2023

    6.0
    Staff friendly
    • Leisure trip
    • Family with young children
    • Traditional King Room with Courtyard View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was unaware that the rooms were outside rooms. Upon entering my room the air conditioner was not on and the room was super muggy. The room looked very antiquated, and seems like no real upgrades or work had been done to it in quite some time. The bed was nice but the other fixtures in the room looked very old and over used. The bathroom had fixtures that were literally coming off the walls. The shower was nice, but needed a longer shower curtain as the short one spilled an enormous amount of water into the toilet area which made it hard to use as the area is very small. There was a constant leak over in the sink area that looked like it was in the wall coming from the ceiling. The leaking only got worse over the course of the night and I had to put a towel and trash can under the leak. The entire room needs an upgrade. From the front door to the carpet, to the cabinets, to the television and remote, there needs to be some serious maintenance done. Also, throughout the entire night there was someone outside the room screaming and smoking from midnight to 4a. They kept waking me up and they're dos not seem to be any security making rounds to address this.

    The front desk staff were very personable and friendly. The young man gave a wealth of information and he was very pleasant.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Traditional King Room with Courtyard View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Paying $25 a night to park at your own hotel is crazy..also my room didn’t have a working tv and i had to switch to another room and when i got to that one the refrigerator wasn’t working. The rooms are too dark and it’s just kinda pricey and doing too much when everything isn’t even in working order.

    The staff was ok

    Stayed in July 2023

  • Reviewed: July 5, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were terrible. We only stayed because we couldn't get our money back.

    The Breakfast was good.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    6.0
    Quick weekend trip where I needed to sleep and eat breakfast.
    • Leisure trip
    • Solo traveler
    • Traditional King Room with Courtyard View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was definitely outdated. I opened one drawer from the dresser and closed it back quickly. The ceiling was patched up not in an appealing way. The shower curtain had a couple stains. The tv channels hardly worked. There aren’t enough parking spaces for the number of rooms in the hotel. Suggestion would be to buy the lot across the street and use it for guest parking.

    The breakfast was good. Check in and Check out process was very easy. John at the front desk was really personable and helpful. I liked that the parking was in and out unlike the nearby parking lots.

    Stayed in July 2023

  • Reviewed: June 24, 2023

    5.0
    Everything was OK when I first walked in the lobby. My experience of this hotel went down once I got into my room.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The furniture in the room was very old and beat up. It doesn’t look like the picture smells like smoke. Had to be moved to another room because air condition didn’t work and the first one.

    The front desk person was very helpful

    Stayed in June 2023

  • Reviewed: June 22, 2023

    4.0
    Dirty room
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room has dark and gave the impression of being dirty, which was confirmed when I saw a cockroach in the bathroom

    Good thing it included breakfast, even if it was a very basic breakfast. Great location at walking distance from touristic places and MARTA station.

    Stayed in June 2023

  • Reviewed: May 2, 2023

    5.0
    Price is too high for the quality of the hotel.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    room was very uncomfortable and old, property management needs to invest in the hotel

    only the location

    Stayed in April 2023

  • Reviewed: March 26, 2023

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    that you could smell weed and other guest were fighting

    the breakfast

    Stayed in February 2023

  • Reviewed: March 26, 2023

    5.0
    Fair
    • Business trip
    • Group
    • Traditional Double Room with Courtyard View - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The Loud party until 11:30 am on one of the nights we were there and loud patrons around 2 in the morning 2 other nights.

    Stayed in March 2023

  • Reviewed: March 19, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Traditional King Room with Courtyard View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled like weed and there was a trash bag over the smoke detector also the lamp on the right side of the bed the plugs did not work it was dusty and the cabinet the refrigerator was in was broken it was not up to my standards

    It was down town Atlanta

    Stayed in March 2023

  • Reviewed: February 11, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was to small

    Location

    Stayed in January 2023

  • Reviewed: January 14, 2023

    4.0
    noting more to add
    • Business trip
    • Travelers with friends
    • Traditional Double Room with Courtyard View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    it wasn’t as shown. very tired and old … not in the good way.

    not much

    Stayed in January 2023

  • Reviewed: January 13, 2023

    4.0
    most likely wouldn’t stay here again
    • Business trip
    • Solo traveler
    • Traditional King Room with Courtyard View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    outdated rooms. the entire place was a bit rundown

    location

    Stayed in January 2023

  • Reviewed: December 5, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Traditional King Room with Courtyard View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The day staff attendant was very rude and told us we couldn’t park inside the garage until people checked out. We then paid and parked across the road and 5 min later we seen cars pulling out. I then called and asked if we could park inside the garage now and he said yes. When we pulled inside the parking garage, there were plenty of parking spots.

    Stayed in December 2022

  • Reviewed: November 2, 2022

    6.0
    Hotel was fair, needs to be remodeled totally
    • Business trip
    • Couple
    • Traditional King Room with Courtyard View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The curtains would not close, so we had to pin them together. The tall lamp didn’t work, and there was no toilet paper holder in the bathroom. The toilet paper was sitting on the back of the commode.

    We chose this hotel because of the location.

    Stayed in November 2022

  • Reviewed: October 24, 2022

    4.0
    it wasn't what I expected
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    they are rude and the vending machines was nearly empty

    it was close too everything

    Stayed in October 2022

  • Reviewed: October 17, 2022

    5.0
    Fair
    • Family with young children
    • Traditional King Room with Courtyard View - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    constant daily changes in prices

    convenience

    Stayed in September 2022

  • Reviewed: October 16, 2022

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Please include cash payments for the international customers

    The room and the reception staff and not satisfactory The water is leaking into the room while bathing

    Stayed in October 2022

  • Reviewed: October 15, 2022

    4.0
    Disappointing
    • Leisure trip
    • Group
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the beds only had sheets in them no comforter or blanket. Door was hard to open and the parking garage is a nightmare to get into and I just drive a Chrysler mini van.

    Stayed in October 2022

  • Reviewed: October 1, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No parking

    Stayed in September 2022

  • Reviewed: September 9, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Only had showers & I love relaxing in the tub

    Excellent location, great service and will return...the front desk clerk (Anthony Champion) treated us like family, respectable, smiled all the time and gave us great customer service #ValuableEnployee

    Stayed in September 2022

  • Reviewed: July 28, 2022

    4.0
    Needs updated, staff trained.
    • Leisure trip
    • Couple
    • King Room with Transfer Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to check after 1st nights stay due to medical emergency. Desk clerk said your good to go. Never received any refund or credit for unused second night stay, including garage parking of $25. Wasn’t thinking about it at the time, and didn’t ask for it, but as of this date haven’t received a receipt.

    The online photos are outdated. The facilities need some attention.

    Stayed in July 2022

Showing 1 - 25

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