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  5. Reviews of Hotel Trilogy Albany Airport, Tapestry Collection by Hilton

Reviews of Hotel Trilogy Albany Airport, Tapestry Collection by Hilton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

254 Old Wolf Road, Latham, NY 12110, United States of America

#4 of 14 hotels in Latham

Guests' Choice

Review Score

Based on 99 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 23, 2024

    10
    Great start to my vacation.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location was perfect. Close to the airport and restaurants.

    Stayed in March 2024

  • Reviewed: February 17, 2024

    9.0
    Good option for biz travel, close to airport
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean

    Stayed in January 2024

  • Reviewed: February 17, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing everything was great it was super quiet.

    Property was very clean and parking was great. Front desk was able to answer all my questions. Everything looks as pictured. Room was comfortable and very clean.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Laid back and nice
    • Leisure trip
    • Solo traveler
    • King Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    New, closest to airport, very easy check in

    Stayed in February 2024

  • Reviewed: November 17, 2023

    8.0
    Okay
    • Leisure trip
    • Solo traveler
    • King Room with Accessible Tub - Mobility Access
    • Stayed 1 night

    Wall plug for coffee was very loose. IT had to adjust tv and phone. (great job)

    FRont desk and IT people were very good.

    Stayed in November 2023

  • Reviewed: October 15, 2023

    9.0
    We stayed here to catch an early flight out. Slept comfortably and only minutes to the airport.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Location, ease in arriving, check-in, helpful staff, large clean room, 24-hr staff.

    Stayed in October 2023

  • Reviewed: September 16, 2023

    9.0
    Very lovely except for the bathroom door would’ve like the privacy
    • Leisure trip
    • Couple
    • King Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom door didn’t close .

    Everything was perfect

    Stayed in August 2023

  • Reviewed: September 11, 2023

    8.0
    Very nice choice for a short stay in Albany.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Double beds were rather uncomfortable with stiff sheets. Air conditioner sounded like a freight train.

    The room was way larger than expected with a large walk-in shower and refrigerator. Location was quiet in spite of proximity to the airport.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    This a very good place to stay alone or with family.
    • Leisure trip
    • Group
    • King Room with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    I really can't say if anything I didn't like cause I was going to meeting's most of the time.

    This place was very good, the desk greeted me with warm welcomes. I did not have breakfast due to my schedule.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very clean and the beds were surprisingly comfortable. Very convenient to get to the airport.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    10
    We had a great night's rest and were pleased with the accommodations.
    • Leisure trip
    • Couple
    • King Room with Sofa
    • Stayed 1 night

    We had an easy, quick check in, were close to a group of restaurants we liked. The room was very clean.

    Stayed in August 2023

  • Reviewed: June 23, 2023

    10
    Modern and comfortable
    • Business trip
    • Solo traveler
    • King Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    AC was very loud but worked well

    Very clean and updated.

    Stayed in June 2023

  • Reviewed: June 10, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the beds were super hard and uncomfortable

    everything about the property was amazing

    Stayed in June 2023

  • Reviewed: December 5, 2022

    10
    perfect getaway
    • Leisure trip
    • Couple
    • King Room with Sofa
    • Stayed 4 nights
    • Submitted from a mobile device

    location, clean and very quiet

    Stayed in December 2022

  • Reviewed: October 10, 2022

    10
    Nice clean hotel and conveniently located.
    • Leisure trip
    • Couple
    • King Room with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was not included.

    close to NYS Thruway

    Stayed in October 2022

  • Reviewed: September 26, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    I think breakfast should have been included in the price

    My stay was great, the hotel is great, clean and close to the airport. 24/7 check in which is really hepful when your flight is delayed

    Stayed in September 2022

  • Reviewed: September 6, 2022

    8.0
    Correct, convenient stay, nice staff
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Close to the highway, wuite noisy. The beds are way too soft, kill your spine

    Very convenient , 3 minutes from the airport

    Stayed in September 2022

  • Reviewed: September 1, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    Price for breakfast

    Friendly staff.

    Stayed in August 2022

  • Reviewed: March 19, 2022

    8.0
    Overall very good. Clean and roomy.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No room cleaning service during the week . I had to ask for more coffee cups. Towels not replaced.

    Stayed in March 2022

  • Reviewed: December 25, 2021

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Left before breakfast

    Stayed in December 2021

  • Reviewed: August 15, 2021

    8.0
    Very Clean Refurbished Rooms
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My biggest gripe was the very firm mattress . . . way too hard! Tiling in the bathrooms had not been redone and mold was showing in a lot of the grouting along with keeping the old granite which didn’t fit the colour scheme. Spray of diluted bleach would immediately clean this up. DO IT My room didn’t have coffee accessories like creamer sugar.

    I liked the colour scheme in the room cool greys instead of the usual browns/ beiges. The furniture and beds all looked brand new and were modern style.

    Stayed in August 2021

  • Reviewed: July 24, 2021

    9.0
    The restaurant was closed which was disappointing, but there are plenty around
    • Leisure trip
    • Solo traveler
    • King Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant was closed

    The hotel is very attractive and clean

    Stayed in June 2021

  • Reviewed: July 15, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Access
    • Stayed 1 night

    The night clerk was very helpful and made our stay a little more relaxed.

    Stayed in July 2021

  • Reviewed: June 28, 2021

    10
    We will definitely stay over at your hotel the next time we are in Albany!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    We thought that we were staying at Hotel Indigo. There must have been a change in owners sometime in 2020….

    Breakfast was good considering the recent COVID-19 restrictions… Our room was extremely clean, comfortable and quiet.

    Stayed in May 2021

Showing 1 - 25

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