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1933 Main Street, Main Street District, Dallas, TX 75201, United States of America
August 15, 2016
눉Hotel is really dirty and run-down throughout. My room had dust and grime on many surfaces. My shower drain didn't work and nearly overflowed during my shower. Room interior was poorly constructed. It looked like the hotel was under renovation, but the management didn't seem to care about keeping the place clean.
눇Staff was friendly and extra helpful throughout our visit. Location was excellent for business downtown or in Deep Ellum. Bed was comfortable.
August 8, 2016
눉The hotel was under a renovation which I did not expect. That did not bother me much and I've been in similar situations that were loud and dusty. This was different, it was grossly dirty, grimy and smelled not like construction but like had not been properly taken care of. All of the elevators smelled very bad. Again, not like construction or dusty but of grime. My room did not have a microwave or mini fridge like it was supposed to. The room was dirty and all the furniture, walls and floors were scratched up. Every time anyone used the restroom there was a drip in the ceiling above the toilet that would drip on everyone. The drink stand w/ Spa water at check in was in a container that looked like no one had wiped it down in months and the check in area was very dirty too. I was very disappointed as I had booked my room and a room for another couple. They were not impressed. For the price i expected much more.
August 9, 2016
눉The cleaning staff woke us up three times the morning of check out even though we told them we were leaving at noon (the time of checkout) and asked them to come back after.
눇The location was great, we were able to walk to all of the restaurants downtown. The beds were also very comfortable.
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