1244 North Dearborn Parkway, Chicago, IL 60610, United States of America
#135 of 181 hotels in Chicago
Guests' ChoiceBased on 641 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.1
Facilities
7.8
Staff
8.5
Value for money
7.7
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 4, 2024
Ashley
United States of AmericaThought the bathroom would be bigger than the regular room which is why I got a suite. There wasn’t a tablet like in the previous room I had.
How welcoming the security was and safe he made me feel. Absolutely love the furniture, paintings, and decor!
Stayed in March 2024
Reviewed: January 24, 2024
Lynn
United States of AmericaCleanliness of the room. Sheets were not clean, hair found in bathroom, gunk on the floor. The furniture was nice. Just think the cleaning staff didn’t do best job.
The staff! They were extremely helpful and kind! They went above and beyond to give me tips on parking and even helped me trouble shoot on some much needed chemo supplies I needed. Cinthya was amazing!
Stayed in January 2024
Reviewed: December 31, 2023
Dawn
United States of AmericaGreat location
Stayed in December 2023
Reviewed: November 8, 2023
Press
CanadaNowhere to put suitcases ie no racks
Comfortable and convenient. Good atmosphere.
Stayed in November 2023
Reviewed: November 6, 2023
Alexander
United States of AmericaThe hallways leading everywhere were very small and the lobby had a distinct funky smell to it. The parking situation was very poor. Normally something like that is included in the room cost, but it was an additional $60 to park which is ridiculous.
The room was comfortable, everything was a bit cramped, but that's to be expected in Chicago.
Stayed in November 2023
Reviewed: October 17, 2023
Pierluigi
ItalyNothing in particular
Very cozy hotel in a wonderful location. The area is easily accessible and there are many restaurants nearby. The hotel is nice, you can feel yourself at home and pampered with some nice benefits (ex. umbrellas always available). Very comfortable bed. I definitely recomend it.
Stayed in October 2023
Reviewed: October 13, 2023
Rrrrruth
United KingdomNot sure if it's worth the price I paid for, room is a bit dated. Hot water in shower takes forever to be ready (I turned on for like a good 5+ minutes and thought hot water wasn't working).
Location is good, many shops and restaurant around, quieter and more chill than the Streeterville area (where I stayed before this). 5 mins walk to Red line Clark/Division so it's convenient.
Stayed in October 2023
Reviewed: October 11, 2023
John
CanadaFound that the desk staff were challenged a few times about answering questions about taxi service and best routes to take to certain sites. They may have been new on the job so some training about how and where to go in Chicago might be helpful to out of country guests. They were always pleasant but needed to be better informed about your wonderful city. Enjoyed the 5 p,m wine bar and the lovely outdoor patio. The location is excellent for walking and finding good eateries.
Stayed in October 2023
Reviewed: September 15, 2023
Kathryn
United States of AmericaNot easy to hook up Cpap on both sides of bed. Need lamp that has electric plug or an outlet on both sides. Luckily we carried extension cord
Great location
Stayed in August 2023
Reviewed: August 24, 2023
Vanessa
United States of AmericaNeeded an iron
Location
Stayed in August 2023
Reviewed: August 16, 2023
Elma
United States of AmericaNo microwave in room.
Stayed in July 2023
Reviewed: August 15, 2023
Mark
United States of AmericaCouldn't open the refrigerator.... $25 per day unpublished resort-fee-style-charge
The free 5PM wine. The clean rooms. The location near the El.
Stayed in August 2023
Reviewed: August 1, 2023
Tania
United States of AmericaWe had a hard time sleeping due to the noise the ac made every time it kicked on (sounds like a scream).
Beautiful hotel and the staff was wonderful.
Stayed in July 2023
Reviewed: July 29, 2023
Sudhir
IndiaAmazing
Amazing
Stayed in July 2023
Reviewed: July 29, 2023
Linda
United States of AmericaThe room was smaller than I had expected. It was comfortable for a short stay, though.
The location is excellent. Close to everything and in a very charming neighborhood. The staff was helpful and friendly. The room was clean and comfortable. All in all, a very pleasant stay.
Stayed in July 2023
Reviewed: July 22, 2023
Brandy
United States of AmericaLocation
Stayed in July 2023
Reviewed: July 20, 2023
Amy
United States of AmericaThe bathroom door didn’t lock. The bathroom was a shower only (no bathtub). We couldn’t find any vending machines. The coffee could’ve been better and the bed could’ve been more comfortable.
The location was very good. The room was very clean and updated. I loved the mirrors in the room. I loved how modern the room was.
Stayed in July 2023
Reviewed: July 19, 2023
Daniel
United States of AmericaCan’t say.
I liked that even though this was an older property, it was extraordinarily well maintained.
Stayed in July 2023
Reviewed: July 16, 2023
Mary
United States of AmericaOur second room really smelled like smoke. The first room was right by the elevator which sounded like we were standing on OHare’s flight line.
The location was perfect for us! The rooms were nice and big.
Stayed in July 2023
Reviewed: July 10, 2023
Patricia
United States of AmericaThe bathroom is small and you can hardly hang anything plus it is not easy to Open the shower faucet.. your hands get wet..
The entrance
Stayed in June 2023
Reviewed: July 6, 2023
Sonia
ItalyUnfortunately there was a worksite behind the hotel that woke me up early.
Room was beautiful, spacious, with a comfortable bed and a fairly sized bathroom. Enjoyed the 14th floor and the entire structure. Also, super nice staff.
Stayed in June 2023
Reviewed: July 6, 2023
Colt1984
United States of AmericaThe rooms are in need of an upgrade. The carpet was heavily stained, the shower was kind of falling apart. There was loose tile and the shower caddy was broken.
The hotel is on a quiet street that was easy to get to. There was plenty of food options nearby. The staff was great and accommodating.
Stayed in June 2023
Reviewed: July 4, 2023
Michael
United States of AmericaNo complaints.
A very nice boutique hotel. Though I arrived early, the staff let me go to m room.
Stayed in July 2023
Reviewed: June 29, 2023
Robert
United States of AmericaWas concerned about insecure lobby area. Appeared anyone could access elevators. I met a delivery guy on my floor looking for a room. The front desk is located without clear view of elevators.
Location and reasonably quiet.
Stayed in June 2023
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