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  5. Reviews of Inn at Crestwood

Reviews of Inn at Crestwood This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3236 Shulls Mill Road, Boone, NC 28607, United States of America

#17 of 34 hotels in Boone

Guests' Choice

Review Score

Based on 301 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    6.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 18, 2024

    9.0
    It was an amazing trip, will definitely go back!
    • Leisure trip
    • Family with young children
    • Grandfather Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator broke as we were packing to leave.

    The property was roomy and fully stocked.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Beautiful scenic lodge
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast

    Beautiful location

    Stayed in February 2024

  • Reviewed: March 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Breakfast could have been better, was not well stocked with plates or coffee. Bowl that the creamer was in was dirty. The front desk person had no idea about the fire places outside. They were electric and she thought you had to have wood for all of them.

    Room was nice, scenary was beautiful!

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    We didn't want to leave!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The other guests were noisy.

    The breakfast was nice. The view was beautiful. The rooms were warm and cozy.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Nice but some things need to be improved
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    The spa was not working. The pool wasn’t heated. I feel like they just didn’t bother to even fix it. There was not house keeping during our stay so our trash was getting full and we run out of soap. The quality of towels was really poor. It didn’t match the quality of the property. The restaurant was tasty but it had terrible hostess that told us there was no seating, we waited over an hour and she sat us in an empty room while other guests were being seated in another room. It was a weird experience.

    The inn is pretty with spacious rooms. Each of room has a fire place and you can see natura from your windows. It offered a decent breakfast. Nice staff.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Would have like me of a breakfast selection

    Loved we had a door that lead outside so we could easily take our dog for walks

    Stayed in January 2024

  • Reviewed: January 7, 2024

    7.0
    Has a great stay!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    New beds and bathrooms!!

    Stayed in January 2024

  • Reviewed: December 19, 2023

    7.0
    Almost what I expected
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Fire place I paid extra to have didn’t work

    Clean, well maintained

    Stayed in December 2023

  • Reviewed: December 17, 2023

    7.0
    Overall it was acceptable
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Price, some of the in room service and breakfast

    Property and staff was good.

    Stayed in December 2023

  • Reviewed: November 9, 2023

    9.0
    Wonderful suite. Loved my views. Recommend to couples.
    • Leisure trip
    • Couple
    • Grandfather Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    More menu options. A pasta dish needs to be added. Serving staff Hanna was terrific. Bartender was great too. Lovely staff.

    Grandfather suite was spectacular. Great views from all rooms. Very large rooms. Patio is great too. Staff was so helpful . Andy the manager wad so kind to us. Great escape to the mountains.

    Stayed in October 2023

  • Reviewed: July 23, 2023

    8.0
    Highland Girls
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Our first room assignment was down 2 flights of stairs beside the smoking porch 😞. Fortunately, the front desk was willing to change us to a ground level entrance. The Inn could use a bit of TLC.

    The grounds, location. Our room overlooked the tree tops it felt like we were sleeping in a tree house. It was clean, and beds were comfy.The restaurant food was very good, loved the charming atmosphere. The bartender made a great Old Fashion. The sunset view was nice. Would definitely stay again. We stayed for the Grandfather Mtn. Highland games.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    9.0
    We are going back next year and plan on staying at this hotel.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    A clock in the room would have been nice. Everything else in the room was perfect.

    The staff were super friendly! The location was beautiful. Loved the outdoor seating for both eating and for relaxing.

    Stayed in July 2023

  • Reviewed: June 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool could have been warmer

    Breakfast could have been a little more

    Stayed in May 2023

  • Reviewed: December 15, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    unfortunately the restaurant was already fully booked the moment we got to the hotel, so we had to drive back into town for dinner. breakfast was a bit thin.

    stayed there for only one night, the hotel is nicely located in the mountains, room was nice.

    Stayed in October 2022

  • Reviewed: October 21, 2022

    7.0
    nice place and we love the location just thought there should have been a comforter or dread on the bed and soap in the
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    no bedspreads in our bedroom and no soap in the bathroom.

    nice place. 2nd stay here.

    Stayed in October 2022

  • Reviewed: October 11, 2022

    7.0
    The location of Inn at Crestwood offered beautiful scenery.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The sidewalk leading to the pool had deep chipped concrete. my 7 year old grandson fell and skinned his knee pretty bad, therefore we could not go swimming which was very disappointing. He booked with you because of the pictures of your beautiful pool.

    Location and the fact that it didn’t look of feel like a hotel.

    Stayed in October 2022

  • Reviewed: October 11, 2022

    7.0
    Great location. Beautiful surroundings. Needs major upcoming and needs better breakfast and repair of amenities
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    beautiful property but needs up keeping

    For a B and B the breakfast was continental and very limit choices

    Stayed in October 2022

  • Reviewed: October 1, 2022

    9.0
    Great stay.
    • Leisure trip
    • Family with young children
    • The Cottage
    • Stayed 1 night

    THE AC/Heating control on the wall needed to be repaired. Couldn't tell what the temperature settings were. The gas at the fireplace was not turned on. Called front office but clerk was not knowledgeable of how to turn it on. Had really small TVs.

    The cottage was very nice and clean. Would stay again.

    Stayed in September 2022

  • Reviewed: September 21, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Serve breakfast earlier

    Friendly staff

    Stayed in August 2022

  • Reviewed: September 18, 2022

    8.0
    Beautiful property, great staff, could use some updating.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The room was very spacious but outdated, not that clean, and VERY dark and the beds not comfortable. Breakfast was simple continental but didn't work with our dietary needs. The spa/pool/fitness were not that clean looking so we didn't use (during covid times this matters).

    The view, property, location all STUNNING. Sunset, bar, outdoor space, and people were wonderful. The room was very spacious. The restaurant was cute, but we didn't eat there. Staff very kind and welcoming. Amazing sunset view and quiet space to spend time outside.

    Stayed in August 2022

  • Reviewed: September 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Needs renovation

    Friendly staff, large rooms

    Stayed in August 2022

  • Reviewed: August 20, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • The Cottage
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom tub needs caulking and steps approaching cottage/cabin were mossy, wet, and slippery. In need of more maintenance.

    Excellent property in an enchanting setting in the mountains. If the property condition was better it would be a 10/10, as the property looks a bit run down. Despite these things, we would stay here again.

    Stayed in August 2022

  • Reviewed: August 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    A little far out..no food facilities nearby

    The room, property. Pool.

    Stayed in August 2022

  • Reviewed: August 18, 2022

    8.0
    Comfortable place to stay in beautiful setting.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was complimentary, but kind of skimpy.

    Beautiful location close to Boone and Blowing Rock. Very friendly staff

    Stayed in August 2022

Showing 1 - 25

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