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670 State Fair Boulevard, Syracuse, NY 13209, United States of America
February 8, 2016
November 24, 2015
눉I booked a room with a tub and got a handicap room. Very disappointed that the front desk clerk was also the maintenance worker. I didn't like being greated with a ring bell for service or call my phone because I'm doing maintenance on rooms. Did not give me a good feeling about what the room would be like. I felt misled and will not stay there again. I had the option to book a cheaper room but went for the more expensive room and got a hanDicap room. So the hotel charges more for a handicap room? That is not fair and I'm sure advocates for the handicap people as a whole would not like that.
January 19, 2016
눉My reservation got lost then later in the evening after going to bed someone tried to enter my room because paperwork got mixed up, this was handled great by the girls at the front desk.
눇The location and staff were great.
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