505 North Michigan Avenue, Streeterville, Chicago, IL 60611, United States of America
#125 of 181 hotels in Chicago
Guests' ChoiceBased on 427 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.6
Facilities
8.0
Staff
8.5
Value for money
7.4
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 20, 2024
David
United States of AmericaDidn’t have breakfast at the hotel
Stayed in March 2024
Reviewed: January 5, 2024
Danielle
United States of AmericaBuffet breakfast was a little sad looking. Stayed in a double-bed room, but only one robe was provided.
Indoor poor is gorgeous and location was easy to get to and around from. In-room dining was fast and the food was good.
Stayed in January 2024
Reviewed: September 22, 2023
Schwartz
United States of Americathe wait for the elevator
the location
Stayed in September 2023
Reviewed: September 20, 2023
Rita
United KingdomA bit pricey
The location
Stayed in September 2023
Reviewed: September 6, 2023
Butler
AustraliaNothing!
We have stayed at the hotel before and particularly like the locations!
Stayed in September 2023
Reviewed: August 29, 2023
Charlene
Dominican RepublicLocation and Restaurant
Stayed in August 2023
Reviewed: August 26, 2023
Fathers
United States of AmericaThe barstaff at Michael Jordan's steakhouse seemed overwhelmed with the number of visitors on the night I was there. The wait for a drink was extremely long. They seem understaffed and the bartenders did not really go out of their way for anyone.
Perfect location for walking to all of the shops, Navy Pier and Millenium Park, all riverside activities.
Stayed in July 2023
Reviewed: August 23, 2023
Alessandra
ItalyNeeds some renovations. Do not answer to messages after you leave.
Walking distance to most of Chicago’s facilities.
Stayed in August 2023
Reviewed: August 13, 2023
Fitsum
United States of AmericaSmall room, small bathroom
The location was great, beautiful property
Stayed in August 2023
Reviewed: August 7, 2023
Juan
United States of AmericaNo microwave on site at all
Very clean and comfortable. Location is great. Staff was friendly
Stayed in August 2023
Reviewed: August 4, 2023
Abutoz
TurkeyThey forgot to refill the complimentary water and my caffeine machine did not work
Location. Is perfect. Rooms are nice and comfortable
Stayed in August 2023
Reviewed: August 1, 2023
Bluethmann
United States of Americathe pictures of the room when booking look nothing like the room we stayed in. it advertised a bath tube and huge bathroom and that is not what we had. still a very nice room but more of your typical hotel room
the staff was very nice and helpful
Stayed in July 2023
Reviewed: July 19, 2023
Louise
United KingdomWeren’t given breakfast vouchers at check-in so minor drama the next morning. Checked out early on the last day 0630 - asked if we could have breakfast in the room instead of restaurant as it didn't open until 7 and told no - shame as we wouldn’t have spent the $40+ each on room service
Great location, pretty safe area. Would stay there again.
Stayed in July 2023
Reviewed: June 6, 2023
Deirdre
United States of AmericaThe room was small but the bed was very comfortable.
I thought I had booked 2 beds but the staff provided a roll away.
Stayed in April 2023
Reviewed: May 20, 2023
David
United States of AmericaIt will be more comfortable if the room has sofa to relax on
Room is clean
Stayed in May 2023
Reviewed: May 3, 2023
Richard
United States of AmericaWould have liked to be able to get a coffee a little bit later / boutique closed too early
Clean, friendly and centrally located for what I needed
Stayed in April 2023
Reviewed: March 30, 2023
Andrea
United States of AmericaThere was a low humming/buzz coming from the TV/wifi/something. It drove me nuts. The guy at checkout said it was their new "mini bar" system that hadn't been fixed yet. The room description said it had a couch, there was no couch but 2 chairs.
Location was fantastic. We walked to the Bean, shopping, food all with ease. The pool was awesome, they had a movie night in the pool and provided popcorn and lemonade. The continental breakfast was fantastic. Hotel had lots of explore within itself.
Stayed in March 2023
Reviewed: March 11, 2023
Melissa
United States of Americayou could hear the traffic noise from inside the room
location and history
Stayed in February 2023
Reviewed: February 3, 2023
Madeleine
United States of AmericaThe pool is stunning and so amazing to do laps in the morning! My family took me to see the pool as a kid and it was such a cool feeling to be able to swim in it! Staff were also very friendly.
Stayed in February 2023
Reviewed: January 23, 2023
Lisa
United Kingdombath was too shallow and totally uncomfortable
the bed shower
Stayed in December 2022
Reviewed: January 1, 2023
Lindsey
United States of Americapool, location, historic
Stayed in December 2022
Reviewed: December 11, 2022
Ingrid
AustraliaWas charged twice, once by booking.com and also by property. Still waiting for one to be refunded.
Location
Stayed in November 2022
Reviewed: December 1, 2022
Gloreen
AustraliaNeeds refurbishment - some rooms are threadbare
Central
Stayed in December 2022
Reviewed: November 24, 2022
Silvia
BrazilBathroom ventilator was not working
Location and breakfast
Stayed in November 2022
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