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  5. Reviews of InterContinental Chicago Magnificent Mile, an IHG Hotel

Reviews of InterContinental Chicago Magnificent Mile, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

505 North Michigan Avenue, Streeterville, Chicago, IL 60611, United States of America

#125 of 181 hotels in Chicago

Guests' Choice

Review Score

Based on 427 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.6

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 20, 2024

    9.0
    Wonderful!
    • Leisure trip
    • Family with young children
    • Premium Double Room with City View - Executive Tower
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t have breakfast at the hotel

    Stayed in March 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Classic Double Room - Grand Tower
    • Stayed 1 night

    Buffet breakfast was a little sad looking. Stayed in a double-bed room, but only one robe was provided.

    Indoor poor is gorgeous and location was easy to get to and around from. In-room dining was fast and the food was good.

    Stayed in January 2024

  • Reviewed: September 22, 2023

    7.0
    fix you elevators
    • Leisure trip
    • Family with young children
    • Classic Double Room - Grand Tower
    • Stayed 2 nights

    the wait for the elevator

    the location

    Stayed in September 2023

  • Reviewed: September 20, 2023

    9.0
    A very comfortable stay
    • Leisure trip
    • Couple
    • Premium Double Room with City View - Executive Tower
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit pricey

    The location

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Nice hotel in a good location
    • Leisure trip
    • Couple
    • Classic King Room - Grand Tower
    • Stayed 1 night

    Nothing!

    We have stayed at the hotel before and particularly like the locations!

    Stayed in September 2023

  • Reviewed: August 29, 2023

    7.0
    Great!
    • Leisure trip
    • Family with young children
    • Classic Double Room - Grand Tower
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and Restaurant

    Stayed in August 2023

  • Reviewed: August 26, 2023

    9.0
    Overall, I loved my stay. I would stay here again.
    • Business trip
    • Solo traveler
    • Classic King Room with City View - Grand Tower
    • Stayed 1 night

    The barstaff at Michael Jordan's steakhouse seemed overwhelmed with the number of visitors on the night I was there. The wait for a drink was extremely long. They seem understaffed and the bartenders did not really go out of their way for anyone.

    Perfect location for walking to all of the shops, Navy Pier and Millenium Park, all riverside activities.

    Stayed in July 2023

  • Reviewed: August 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room - Grand Tower
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs some renovations. Do not answer to messages after you leave.

    Walking distance to most of Chicago’s facilities.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic King Room with City View - Grand Tower
    • Stayed 3 nights
    • Submitted from a mobile device

    Small room, small bathroom

    The location was great, beautiful property

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No microwave on site at all

    Very clean and comfortable. Location is great. Staff was friendly

    Stayed in August 2023

  • Reviewed: August 4, 2023

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Classic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They forgot to refill the complimentary water and my caffeine machine did not work

    Location. Is perfect. Rooms are nice and comfortable

    Stayed in August 2023

  • Reviewed: August 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic King Room - Executive Tower
    • Stayed 2 nights
    • Submitted from a mobile device

    the pictures of the room when booking look nothing like the room we stayed in. it advertised a bath tube and huge bathroom and that is not what we had. still a very nice room but more of your typical hotel room

    the staff was very nice and helpful

    Stayed in July 2023

  • Reviewed: July 19, 2023

    9.0
    Great place, excellent location but can be really busy
    • Leisure trip
    • Family with young children
    • Premium King Room - Executive Tower
    • Stayed 3 nights
    • Submitted from a mobile device

    Weren’t given breakfast vouchers at check-in so minor drama the next morning. Checked out early on the last day 0630 - asked if we could have breakfast in the room instead of restaurant as it didn't open until 7 and told no - shame as we wouldn’t have spent the $40+ each on room service

    Great location, pretty safe area. Would stay there again.

    Stayed in July 2023

  • Reviewed: June 6, 2023

    9.0
    Great location, great staff, great pool!
    • Leisure trip
    • Family with young children
    • Premium King Room - Executive Tower
    • Stayed 2 nights

    The room was small but the bed was very comfortable.

    I thought I had booked 2 beds but the staff provided a roll away.

    Stayed in April 2023

  • Reviewed: May 20, 2023

    7.0
    The stay is satisfactory
    • Leisure trip
    • Couple
    • Classic Double Room - Grand Tower
    • Stayed 3 nights

    It will be more comfortable if the room has sofa to relax on

    Room is clean

    Stayed in May 2023

  • Reviewed: May 3, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Classic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would have liked to be able to get a coffee a little bit later / boutique closed too early

    Clean, friendly and centrally located for what I needed

    Stayed in April 2023

  • Reviewed: March 30, 2023

    9.0
    Would stay again!
    • Leisure trip
    • Family with young children
    • Premium Double Room with City View - Executive Tower
    • Stayed 2 nights

    There was a low humming/buzz coming from the TV/wifi/something. It drove me nuts. The guy at checkout said it was their new "mini bar" system that hadn't been fixed yet. The room description said it had a couch, there was no couch but 2 chairs.

    Location was fantastic. We walked to the Bean, shopping, food all with ease. The pool was awesome, they had a movie night in the pool and provided popcorn and lemonade. The continental breakfast was fantastic. Hotel had lots of explore within itself.

    Stayed in March 2023

  • Reviewed: March 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic Double Room - Grand Tower
    • Stayed 2 nights
    • Submitted from a mobile device

    you could hear the traffic noise from inside the room

    location and history

    Stayed in February 2023

  • Reviewed: February 3, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Classic Double Room - Grand Tower
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool is stunning and so amazing to do laps in the morning! My family took me to see the pool as a kid and it was such a cool feeling to be able to swim in it! Staff were also very friendly.

    Stayed in February 2023

  • Reviewed: January 23, 2023

    8.0
    fabulous
    • Leisure trip
    • Couple
    • Classic King Room - Grand Tower
    • Stayed 5 nights
    • Submitted from a mobile device

    bath was too shallow and totally uncomfortable

    the bed shower

    Stayed in December 2022

  • Reviewed: January 1, 2023

    8.0
    best historic pool
    • Leisure trip
    • Family with young children
    • King Luxury Suite Executive Tower
    • Stayed 1 night
    • Submitted from a mobile device

    pool, location, historic

    Stayed in December 2022

  • Reviewed: December 11, 2022

    7.0
    Good
    • Business trip
    • Group
    • Classic King Room with City View - Grand Tower
    • Stayed 2 nights
    • Submitted from a mobile device

    Was charged twice, once by booking.com and also by property. Still waiting for one to be refunded.

    Location

    Stayed in November 2022

  • Reviewed: December 1, 2022

    8.0
    Great hotel need more staff to help the sweet and caring guest services persons
    • Business trip
    • Solo traveler
    • One-Bedroom Suite - Grand Tower
    • Stayed 8 nights
    • Submitted from a mobile device

    Needs refurbishment - some rooms are threadbare

    Central

    Stayed in December 2022

  • Reviewed: November 24, 2022

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Classic Double Room with Premier City View - Grand Tower
    • Stayed 8 nights
    • Submitted from a mobile device

    Bathroom ventilator was not working

    Location and breakfast

    Stayed in November 2022

Showing 1 - 25

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