That the valets had no space heater. It was very windy and freezing. The poor valet’s were very cold. They said that there were no propane tanks!!! How sad!! Yes, as guests there were no heaters as well, when waiting for your car!

Very clean. I like walking in a hotel to check in. I do not like walking through a casino to the elevator.

Stayed in January 2024

Eating breakfast often took 2 hours. So slow and often messed up the order. Also I’m not a fan of resort fees when the pool etc is closed..

Grounds, rooms, beds, friendly staff

Stayed in December 2023

The resort was great, friendly staff, good food options. Nice and quiet for rest. The Champagne brunch is delightful.

Stayed in October 2023

Old and dirty

Nothing

Stayed in September 2023

NA

Very well built hotel, comfortable and clean, typicall of JW Marriott.

Stayed in September 2023

Everything was good

The ambience

Stayed in August 2023

I didn't enjoy the smoke that was EVERYWHERE! Maybe I was a little naïve, but I thought being off strip would allow for a "cleaner" experience. There was a casino that allowed smokers. I could smell smoke coming through the vent system in my room. For 2 nights, I smelled pot so strongly that I got sick. I did call the front desk for assistance, but we decided to stay in the room. The pot smokers must have checked out because it only lasted 2 days. I am a Marriott loyal customer, but I admit that I was disappointed in the smoke. I won't return because of that.

I thought the grounds were perfect, very relaxing. The pool was nice, but a little small for a resort this size. I enjoyed being off the strip in Vegas, for sure, and there were restaurants near by if you don't want to eat at the resort.

Stayed in June 2023

I was two rooms away from elevators and they could be heard through ear plugs and noise cancelling at night.

nice easy to find services. courtyard and zen walk to areas was super nice. very nice staff and very helpful! it was a more adult facility and enjoyed that focus. the 24 hour work out area was nice. wish’s the other work out area was open 24/7

Stayed in April 2023

Not even half full and we were put right next to noisy teens slamming their door all night for 3 nights.

Friendly staff

Stayed in November 2022

dark gloomy feel and the casino was depressing

large spacious room and bathroom

Stayed in November 2022

the staff was great. Todd the just fabulous . There were many weddings during our stay and they all were just beautiful

Stayed in October 2022

Drink at the pool bar could have been stronger.

Everything

Stayed in July 2022

Everything

Stayed in August 2022

I was comped for breakfast the first stay that I had with this location and unfortunately with the second booking that I had for Father's Day, that was not available to me when I booked the room for some reason? I really appreciate that the hotel attendance did honor my previous compensation and they added that to the room for me. Thank you very much, my husband and kids were very happy!

I really appreciate the valet they are all very nice and informative it was really hot around the time frame that I was out there and they were hustling and bustling. They held great conversations and have positive attitudes. The grounds are beautiful, to have a evening walk with your family, just enjoying all the little bunnies running around and koi fish. I have booked this location twice already. I will be coming back.

Stayed in June 2022

Facilities are dated and need a little renovation and upgrading. The room description says balcony that's misleading and false advertising.

Very nice property with lots of options for dining and a nice variety of amenities/entertainment all right on site.

Stayed in August 2022

No bellmen

Stayed in August 2022

Room was spacious, pool was huge and not crowded, location was perfect for our needs.

Stayed in July 2022

The room was near the elevator and was very large and comfortable with both air conditioning and a multi-speed ceiling fan. The room had free WiFi, a desk, a table with two comfortable chairs, a large low boy dresser topped with a large flat screen TV that can connect to a gaming console, a small separate area with a coffee maker and a quiet refrigerator, and a walk in closet with a safe, iron, ironing board and robes. The bed was one of the most comfortable king sized beds I have ever slept in. The bathroom was huge, bigger than some motel rooms I've stayed in. There was a large well appointed spa type shower with a seat as well as a spa bathtub in the bathroom. The room also had a large well shaded balcony; well shaded is important in Las Vegas. The resort has an attached casino and several restaurants, including a coffee shop, with large servings of very good food, that is open 24 hours a day. The hotel has a complex set of pools with various functions like wading, swimming, sunbathing in lounges around the pool, in pool bar, etc. There are also resort activities like horse riding, biking, hiking, and golf putting greens. There was free valet parking at the hotel lobby, although you should tip the valets, and also I was able to self park in the resort parking garage for free. I had a very nice although short stay and felt well taken care of.

Stayed in July 2022

Had some problems with door lock that maintenance took care of. Card key didn't work several times. In room coffee maker inadequate. Shower floor a bit slippery and shower head can use cleaning for better water flow

Bed very comfortable. Size of room, bathroom, closet all very good

Stayed in June 2022

The restaurants and pool close too early.

We booked a suite for vacation and this hotel was perfect. The bed was very comfortable and the room very spacious.

Stayed in June 2022

Eliminate more of the smoking I was tired of walking through the casino to get to my room from the main entrance and stinking of smoke by the time I got to my room and it doesn’t help that I have asthma

We only had one place to eat and it apparently was understaffed That was the only sit down place to meet for breakfast

Stayed in May 2022

The resort facilities are getting a little long in the tooth. Rooms need to be updated. In a destination resort we expect more than one breakfast option, outdoor breakfast dining should be available. Pool should be “fully” open earlier and later. Attention to detail is lacking.

We really liked the park like property and location. Loved the pool and hotel service staff.

Stayed in April 2022

Walking to casino, need a cart for the disabled who don't bring wheelchairs.

Location ..secluded beautiful

Stayed in January 2022

Very pricey but worth it

Very friendly staff ,great location to shops .

Stayed in December 2021