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614 Canal Street, New Orleans Central Business District, New Orleans, LA 70130, United States of America
August 4, 2015
August 2, 2015
눉The restraint needs a better selection on the menu. The price for parking and having to pay for wifi.these should be included.
눇I liked the location, the staff, the hotel its self
August 4, 2015
눉When booking this room, they asked for the time that you will be arriving. I put that we would be arriving at 3pm, due to traffic coming from Texas we arrived at 6:30pm. Our room was not ready and we had dinner reservations at 7:30pm. We were barely able to throw our bags in the room before we had to go to dinner. Luckily we had friends who checked in the night before so we were able to shower and change in their room.
눇The staff was great friendly and very attentive. You could ask them any question and they were happy to answer it or find an answer for you. We stayed at the JW five years prior and the staff was rude and unfriendly. The paint on our car was ruined by a leak they had from their pool so the chlorine bleached the paint for 2 days. We spoke with the management at the time several times about getting it fixed until they finally stopped returning our calls and would hang up if we got someone on the line. So, for us to go back was I had very low expectations. But the turn around from five years til now is amazing.
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