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2525 Kaanapali Parkway, Lahaina, HI 96761, United States of America
January 31, 2015
눉I arrived at the hotel earlier than the check in time so I was directed to leave my luggage with the concierge. She was rude and unpleasant and it seemed that it was a great inconvenience to her. There was a lengthy delay in checking in and checking out. There was only one staff member at reception on both occasions and this person was handling phone enquiries as well as face to face enquiries - while the staff were pleasant and apologetic for the wait time, I don't think this was great customer service. While my room was comfortable and spacious, it was quite dated and in need of an upgrade.
눇Spacious room, good location.
January 25, 2015
눉Trying to find something gluten free (coeliac) was. A little difficult.
눇This was a beautiful resort with the most lovely people. They gave a few discounts for dinner and a free breakfast which was handy! They have different activities everyday (we did Lei making and it was a lot of fun!) music every night, so close to a great beach and other hotels.
January 22, 2015
눉price of room,maui way overpriced,won't be back to maui,got room in waikiki for one third the price ,nicer hotel with hot tub and new fitness room
눇great room,clean nice pool,on the beach
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