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20 Southwest 2nd Avenue, Rochester, MN 55902, United States of America
August 15, 2016
August 14, 2016
눉Only one item: the bathtub did not drain well - from the first shower on. 2-3 inches of water would be standing after a 5-7 minute shower. Took a long time to drain out. I brought this to the attention of the folks downstairs. No big deal
눇Location was simply awesome. Room was fine - not the best we've experienced, but quite fine. Not being able to control the room temperature was unexpected, but no big deal.
August 14, 2016
눉The king bed I had was hard as a rock. It was uncomfortable as all get out. Made my back sore and it was just a worthless piece of furniture. I ended up sleeping in the chair with my feet propped up on the bed so I could have some level of comfort. The beds all need to be replaced with brand new box springs and also replace the mattresses with ones that are not rock hard. Not everyone enjoys the feeling of sleeping on asphalt, and I am one of them. I like a soft, but not too soft, mattress with a firm, but not too firm, pillow. The pillows were ok, but that bed was terrible. That being said, this was the only thing that soured the short trip. Everything else was just fine, but the beds have to go.
눇The staff was excellent. They were very courteous and professional. I was checked in in a matter of seconds. It was flawless. The wi-fi connections were very good. Very stable and I had no problems. I had dinner at the Lord Essex Steakhouse down in the lobby of the hotel and it was an amazing meal! Highly recommend it. It is a small little restaurant, with only a skeleton crew, but the manage everything superbly. I had minimal wait time between the appetizer, the main course, and dessert. The waiter, I cannot remember his name, was the best I've ever had. Also check out the Grand Grill on the other side of the hotel. I had breakfast there before heading out back home and it was just as good. Service too.
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