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  5. Reviews of La Quinta by Wyndham New Haven

Reviews of La Quinta by Wyndham New Haven This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

400 Sargent Drive, New Haven, CT 06511, United States of America

#29 of 30 hotels in New Haven

Guests' Choice

Review Score

Based on 699 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.7

  • Location

    6.8

  • Facilities

    5.2

  • Staff

    7.1

  • Value for money

    5.6

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Limited View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator was broken had to climb stairs to 3rd floor, with luggage. Had leg spasms the rest of my tr

    Love the location

    Stayed in March 2024

  • Reviewed: March 1, 2024

    4.0
    comfortable
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Room with Limited View - Non-Smoking
    • Stayed 1 night

    The elevators were not working

    I was up graded as I need a fridge for health reasons

    Stayed in February 2024

  • Reviewed: February 23, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Limited View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator was down and only room available were in the 4th floor!

    Stayed in January 2024

  • Reviewed: February 11, 2024

    5.0
    Fair
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The entrance needs to be cleaned and the dining area needs cleaned

    They need to be more cleaned

    Stayed in February 2024

  • Reviewed: December 28, 2023

    6.0
    It was just an ok stay.
    • Leisure trip
    • Solo traveler
    • Queen Room with Limited View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was outdated. The bathroom felt more like a public bathroom than it did a hotel bathroom. The floors were dirty. A lamp was broken so I couldn’t turn it on. The shower smelled liked mold. The bed squeaked every time I moved. My check in process felt very uncomfortable. I was sent to a room that was dirty. They upgraded my room to compensate. They only had 1 elevator working. It would have been nice to have both elevators running.

    Location was great

    Stayed in December 2023

  • Reviewed: December 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Short staffed no breakfast because of it and first room we were put in both beds were broken was given a different room and that one was great

    Location

    Stayed in December 2023

  • Reviewed: November 23, 2023

    4.0
    I would only return if I had no other options.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night

    The bed had a big sag in the mattress. The fold-out couch was stained and gross. It also wasn't made up. We had to ask for linens. The floor was all gritty/dirty.

    The sheets were crisp and clean.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    6.0
    Fine
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night

    Bed was very small Heat system leaked condensation

    Location. Breakfast

    Stayed in November 2023

  • Reviewed: November 6, 2023

    6.0
    A good port in a storm but nothing special.
    • Family with young children
    • Queen Room with Limited View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sink didn’t drain, tiny beds, not enough food put out in the morning. It was swarmed at 7:30 AM and not replenished.

    We left the Econo Lodge shortly after check-in due to unacceptable conditions and were thrilled to see that La Quinta still had rooms available. Nice breakfast offerings. Charging station on the nightstand. Also the water pressure in the shower was great.

    Stayed in November 2023

  • Reviewed: October 27, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Old, dusty, super outdated! Beds were old and needed replaced. Bathroom was disgusting. Hair all over floor and used wash cloths hanging on shower bar. Used mini soap and shampoo bottles. Price is way too high for this place

    Close to airport

    Stayed in October 2023

  • Reviewed: October 12, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Lumpy bed, roaches in bathroom and elevator

    Breakfast

    Stayed in October 2023

  • Reviewed: October 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff excellent The breakfast trash The area decent enough

    Stayed in September 2023

  • Reviewed: October 2, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Limited View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms felt a bit bare and the furniture was off center. Although, at the time of my stay, they were doing renovations to upgrade the place. So I'm sure it has now gotten better.

    It is close to Union Station which was very convenient. The staff was friendly and helpful.

    Stayed in August 2023

  • Reviewed: September 3, 2023

    5.0
    Should be better for the money
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The couch was raggedy and the sink had burn marks on it and the sink was crooked I scraped myself on the uneven corner

    It was a descent size it was ok clean

    Stayed in September 2023

  • Reviewed: August 23, 2023

    4.0
    Wouldn’t stay here again but I’d stop by in the morning for their breakfast.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was extremely uncomfortable. I woke up every morning with backaches. The room was tiny. I reserved a room for 5 people and my service dog and the room barely fit us. It was only two beds, no pull out couch or anything like that. If I reserved a room for 5 people why would they give us a room so small. I have also never been in a hotel room without an additional mirror to help make mornings easier with getting ready as well as not having a microwave or refrigerator.

    The breakfast was the best part of our stay!!

    Stayed in August 2023

  • Reviewed: July 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that the lights did not turn off. We ended trying to sleep with lights on which impacted our sleep since we had an early morning flight.

    I liked the location & it's close proximity to the airport.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    5.0
    Wouldn't go back.
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness

    Breakfast was ehhh.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    4.0
    We expected the hotel to be in better condition. It has many areas to improve
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 1 night

    The bathroom may not be, but it looks dirty. Breakfast was late on time, not at the time we were told and it was not very good. The floors give the impression of not being very clean.

    The food truck park in front of the hotel has a lot of variety, especially Mexican food.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    4.0
    If the beds were new and the smell was gone, it would be much better.
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had a smoky mildew smell. The beds were old and uncomfortable. The springs were extremely loud and you end up in the middle of the bed no matter how hard you try to stay out of it.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    4.0
    Cheap
    • Family with young children
    • Queen Room with Limited View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom had mold beds were hard.

    It was great location to where I needed

    Stayed in July 2023

  • Reviewed: July 17, 2023

    5.0
    did the job
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    a/c hard to regulate; room felt damp; wd be nice to have carpeted floor; bathroom smelled of mold

    location - easy access from 95; price

    Stayed in June 2023

  • Reviewed: July 6, 2023

    4.0
    Descent for the cost but...
    • Leisure trip
    • Family with young children
    • Queen Room with Limited View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No refrigerator or full size mirror in the rooms. The light fixtures were very old and didn't work well. The shower and drain was dirty. Not enough towels. The elevator is very small and shaky. The hallways had a very lower drop ceiling which was very uncomfortable being 6'2. Staff hardly spoke when spoken too

    Location, hard laminate instead of carpet, cost

    Stayed in July 2023

  • Reviewed: July 3, 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel looked old. The elevators were scary, it shook as it opened and almost closed on me. The hotel advertisedt a pool and fitness area,both we closed. The breakfast was nothing to wake up for. The price and quality did not match.

    Snack machines and the parking were good.

    Stayed in July 2023

  • Reviewed: July 1, 2023

    5.0
    Quick stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn't clean and it was overpriced for the room we got.

    It was a quick stay when we could no longer drive for the night.

    Stayed in June 2023

Showing 1 - 25

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