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243 Northeast Morgan Lane, Grants Pass, OR 97526, United States of America
August 15, 2016
눉Staff really needs training in customer service. I called them when I was at the grocery store to ask if they had a wine opener. They said yes, and when I got back, they did not have one nor did they offer any solution except to tell me to go to the store to get one. Very unfortunate for their poor customer service.
August 8, 2016
눉Only one employee, according to front desk agent, on site. She was berated by the customers checking in ahead of me, for lack of clean, quiet rooms. Front desk agent explained that there were plenty of rooms, but they weren't clean. (As a long time hotel manager, that's unacceptable.Apparently the only two "clean" rooms were his and mine. So they were unable to sell rooms to anyone who walked in) Hot tub wasn't working, because they "couldn't get the temperature right." Lots of freeway noise from room, but I guess that was to be expected. I've stayed in far nicer hotels with better amenities and locations for less money.
눇Clean room. Location was fine. Hot breakfast was a nice addition.
August 11, 2016
눇Nice clean place.
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