Uninsulated walls between the rooms and windows

All together is okey , stairways carpet needs upgrading, elevator needed adjustment to stop vibration at stop( valve) , but main upgrade are the windows … kind of noisy at night , oh just remembered… I was able to hear rooms next to me until they slept. For the price I’ve paid it’s just Okey .

Stayed in April 2024

Convenience and staff

Stayed in December 2023

Paula at the front desk was helpful and she had such a great attitude.

Stayed in March 2024

Person checking me out was rude then try to accuse me of breaking a TV.

Breakfast was nice, room was clean

Stayed in December 2023

My son did not like the gym. But I thought it was adaquate for one night.

Breakfast was a plus. Scrambled eggs, potatoes, sausange, waffles, juice, cereal, bagels. Everything you need to start your day. Bananas would have been nice, but none that day. Parking was a breeze and the staff was wonderful Shout out to the smiling Diana!! She greeted us with the nicest smile. Happy New Year

Stayed in December 2023

Breakfast, they served less variety of food

Cleanliness of the room

Stayed in November 2023

The property was nice on the outside but the room on the inside was very small. Also, my sheets had stains on them so we had to call to get new ones. The rooms are supposed to be smoke-free but you could smell that somebody smoked in that room and also in the bathroom you can smell it that they tried to hide it in there.

I like that they had breakfast in the morning.

Stayed in November 2023

The rooms are very small. I also didn’t like how the bathroom door was a sliding door instead of a door that can lock the sink also was on the outside of the bathroom just kind of in the middle of everything else in the room so that was a little weird.

It was like 5 to 10 minutes distance from Knotts Berry Farm.

Stayed in November 2023

The room was nice till I tried to plug my cell phone into a plug by the bed, the plug cover was broken and just hanging there. the plug was loose in the socket. When we tried to turn on the television it did not work, I did not discover that the television had been unplugged till the next morning. I did report that the television was not working to the front desk that evening but no one showed up to check the television.

The facility was clean, the room was a nice size. the breakfast was very good and hot, I have been in some facilities that the food was lukewarm at best.

Stayed in September 2023

I liked everything, I have no complaints.

Stayed in October 2023

I know it’s not the cleaners fault but the sheets had a smell to them

The staff was very kind

Stayed in October 2023

One staff member was rude. They racially profiled my spouse. He went out to take the dogs out for a walk. Staff member accused him of trying to break into vehicles and called the cops on him.

Stayed in October 2023

Staff was very matter of fact not very friendly

Breakfast was good never ran out of food staff made sure was refilled so that was nice

Stayed in August 2023

I stayed 3 nights and they didn’t clean my room or change the towels after the first night. They cleaned the room after the second night.

The breakfast was good. The bed was comfortable.

Stayed in August 2023

It was dirty and the facilities need upgrades.

Free breakfast, free parking. Nice TV. Fairly quiet.

Stayed in June 2023

The coffee needs help. I was disappointed to see the spa all full of green mold 🤢. I would not get in it like that. Way in back outside the pet area is full of dog poop. A little cleaning up on some things would make a huge difference.

Over all the room was good, breakfast was as well. I enjoyed the opportunity to be able to purchase a soda or snack in the lobby.

Stayed in June 2023

The free wifi was terrible and didn't work well. The lighting in the bathroom was not good. Since I wear glasses it was impossible for me to do my makeup.

The bed was very comfortable, and it was relatively quiet. The cleaning staff was very nice.

Stayed in June 2023

There could be more options for breakfast

Breakfast was enough but can be better.

Stayed in May 2023

In the shower the ceiling had a bubble like water coming through from above and water pressure was awful breakfast could have been kept up and stocked better

Clean and comfortable

Stayed in January 2023

WATER PIPE BURSTED SO HAD TO WAIT 2 FIX BUT FAST AND GAVE LATE CHECKOUT

BREAKFAST WAS GOOD

Stayed in February 2023

5 * price

expectations met as you may expect from a 3 star hotel, service also 3 star comfort also in the same range, put in simple words everything 3 stars with that night priced @ 5 star rate, just expect everything 3 stars although sometimes you get pleasantly surprised in a 3 star hotel with 4 or 5 stars service. recommend as a 3 star hotel al around.

Stayed in January 2023

the elevators didn’t work (wasn’t a fan of climbing 4 flights of steps with luggage), and unfortunately there isn’t a watch your step sign out the back entrance to the parking lot. this also resulted in us having to leave, due to my significant other sprained his ankle. the bathrooms were alright, but could use some minor fixes with the water pressure. building definitely could use some maintenance and improvements to ensure the safety.

this property was in a great part of town and the staff was super nice and helpful.

Stayed in December 2022

They came into the room while we were gone and took all our towels. We asked for no cleaning services until we left. Then we could not get any towels for the rest of our stay.

They take pets

Stayed in September 2022

elevator stopped working. The parking lot looked trashy. Elevator is dirty.

nice location and decent rooms. landscaping is beautiful!

Stayed in July 2022