24868 Interstate 45 North , Spring, TX 77386, United States of America
Based on 679 hotel reviews
6.5Cleanliness
7.0
Comfort
7.1
Location
7.8
Facilities
6.9
Staff
7.8
Value for money
7.2
Free WiFi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Ray
United States of AmericaPool wasn’t inviting
The room was nice
Stayed in April 2024
Reviewed: March 30, 2024
Jordi
MexicoNot clean
Location great.
Stayed in March 2024
Reviewed: March 21, 2024
Michael
United States of AmericaThe breakfast could have been more varied and provided the same quality late in the service as it did early in the service. It would have been nice to have both rooms at least on the same floor.
The rooms were big and the beds were comfortable. The bathrooms were clean and functional. The hallways and public areas were clean. The front desk personnel were very nice and helpful.
Stayed in March 2024
Reviewed: February 27, 2024
Stormy
United States of AmericaAir wasn’t as great , too hot.
Clean and well put together in the room.
Stayed in February 2024
Reviewed: February 23, 2024
Carmen
United States of AmericaNo phones in the room was strange for me as first time and I asked the desk---was confirmed. wasn't a ;"problem" rather a Suprise.
room was clean and well kept I was very satisfied with the area/room/etc.
Stayed in February 2024
Reviewed: February 15, 2024
Milissa
United States of AmericaCould use some updates Leaking shower head with poor water pressure
Clean Location
Stayed in February 2024
Reviewed: February 14, 2024
James
United States of AmericaNo complaints
The room was great
Stayed in January 2024
Reviewed: February 1, 2024
Lynn
South AfricaThe limited breakfast collection, the washing machine and tumble dryers that do not work efficiently. The fact that I am still waiting on my refundable deposit-
Room was always cleaned and front desk reception mostly friendly
Stayed in December 2023
Reviewed: January 30, 2024
Ray
United States of AmericaMaid knocked on the door at 12:01 and kept coming back even though we late check out
Location and room
Stayed in January 2024
Reviewed: January 28, 2024
Ashley
United States of AmericaThe toilet ran all night & made a constant loud noise
Very clean & modern
Stayed in January 2024
Reviewed: January 21, 2024
Kimla
United States of AmericaWe would love to have some covered parking for the vehicles. Have some directional arrows on the ground in the front entrance for safety purposes. More seasonal selections of breakfast to go with the winter holidays. Like eggnog, holiday themed teas/coffees.
The breakfast selections of cold cereal varieties or hot meal of waffles, eggs, sausage was great, with the addition of yogurt, fresh fruit, juices, coffee and teas. The beds, bathroom, refrigerator and microwave very convenient and room temperature was comfortable. The pet friendly amenities are always a must when we travel, thanks for being a pet friendly hotel.
Stayed in December 2023
Reviewed: November 1, 2023
Ifeolumipo
United States of AmericaAccessible and clean
Stayed in October 2023
Reviewed: October 30, 2023
Gray
USAThe bed only had a sheet like blanket
The price point was great and the location was prime
Stayed in October 2023
Reviewed: October 12, 2023
Loftis
United States of AmericaThere was stray dogs running all over the lobby
It was cold
Stayed in September 2023
Reviewed: October 3, 2023
Patricia
United States of AmericaWe had a double room with living room/ kitchen and bedroom. It was really hot in living room but it’s was 3am when we checked in so we went straight to bed the bedroom air was cool. Even after turning living room air down before going to sleep it was still hot in there when I got up. I went to the desk and told the lady and she said she would get maintenance up to look at it but never did. When my husband went down there and told her 6 hours later she immediately switched our room
Pet friendly, very accommodating with really late check in due to traveling and gave us a late checkout
Stayed in October 2023
Reviewed: September 5, 2023
Mary
United States of AmericaThe room was very comfortable. Just was comfortable around staff at the facility the whole time we were there. Spent most of time in room to rest Ms relax. Avoided contact with staff.
Facility was nice and clean. Staff wasn’t very friendly didn’t feel comfortable or welcomed there. The only friendly person was clerk that checked us in. Stayed there for four nights. Very negative vibes whole time we were there. Never came to lobby for breakfast or anything. Only to enter and exit the facility. Even housekeeper gave off negative vibes to us. I would never stay at that site again. Have stayed at other one and never had problems like this before.
Stayed in September 2023
Reviewed: September 2, 2023
Jessica
United States of AmericaComplete satisfaction.
Everything was great.
Stayed in August 2023
Reviewed: July 24, 2023
Karen
United States of AmericaThe overall state of the facility was old and in need of repairs
The staff were excellent
Stayed in July 2023
Reviewed: July 16, 2023
Thomas
United States of AmericaIt was dirty, they did not vacuum the floors, the tv didn’t work, the charging port next to the bed didn’t work, the breakfast was very skimpy. Typical powdered eggs, sausage, biscuits, toast and like a plate of bagels. One waffle maker. The front desk staff was very unprofessional. Was not greeted with a smile or positive attitude. The staff was talking crap about another staff member right in front me. All around. It did the job for one night.
Honestly the only thing that was acceptable was the bed and the pillows.
Stayed in July 2023
Reviewed: June 27, 2023
Nicholas
United States of AmericaPillows were soggy and too soft. TV was EXTREMELY OUTDATED and was on its way out. Horrible picture quality. Lines at top of LCD; indicative of TV about to crap out. Little to no hygiene products supplied. One dinky bar of soap.
Bed was comfortable and clean. Bathroom was large and clean. King Deluxe Room was a good size. Internet worked surprisingly well. Especially with my Roku.
Stayed in June 2023
Reviewed: June 13, 2023
John
United States of AmericaStaff went out of their way to accommodate all guests. The owner operator is an extremely considerate and involved business owner.
Stayed in June 2023
Reviewed: May 27, 2023
Michelle
United States of AmericaPool needed to be clea Ed as dud the hot tub which did not work
Room was nice and clean
Stayed in May 2023
Reviewed: May 5, 2023
Alexandra
United States of AmericaWhat I didn’t like, was the appliances in the room was very outdated some didn’t work they had visible rust on It didn’t match other rooms. One of the rooms are rented had a musty smell to it.
The lady who checked me and was very friendly and accommodating due to the fact I had arrive early
Stayed in May 2023
Reviewed: April 24, 2023
Madeline
United States of Americawe requested rooms next to one another, but one of the rooms was dirty and had not been cleaned. because the guest staying in the yet to be cleaned room was arriving late at ngoht we had to settle for rooms far away from each other
location was close to our event. the staff was helpful and was able to get a package that was misdelivered to us at the holiday inn nextdoor.
Stayed in April 2023
Reviewed: April 6, 2023
Joanna
PolandThe internet did not work on the first day of my stay, but later on worked well. The hot water provided at breakfast was rather warm than hot.
The staff was very helpful. The room was clean and exactly as I expected. All room facilities worked well. The breakfast was varied and plentiful. It was a peaceful stay.
Stayed in March 2023
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