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1910 Palm Beach Lakes Boulevard, West Palm Beach, FL 33409, United States of America
January 17, 2016
January 13, 2016
눉The corridor leading to our room had holes in the walls and stains on all of the doors we passed on our way to our room ours included. The bed was made up but when we pulled back the sheets they were grubby and we remade the bed with the top sheets. The toilet stank of urine and the floor was sticky. The sinks were dirty and there were hairs in the drain.Even the towels looked like they had been used then straightened up on the rail. We called for the shuttle when we arrived at the airport but were told it only ran from 9 til 6pm and we arrived at 7pm.This was not stipulated on booking.com or the LQ website. This meant an additional 20 dollar taxi ride to the hotel and another 20 dollar ride back to the airport at 6am next morning. My husband was bitten on his leg by we presume fleas in the bed.. When we were departing 2 ladies left at the same time with their dogs. I sincerely hope they do not sleep in the beds. Had we not been tired and leaving early next morning we would not have stayed.....I chose the hotel for its proximity to the airport and the shuttle service. I wish we hadn't bothered. It cost 155 dollars plus 40 for taxis and we couldn't settle to sleep as it was so dirty and smelly. Never Again!!!!
January 7, 2016
눉We got a refund on our reservation. The place was not acceptable as it seemed to be VERY UNSAFE
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