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1310 West Lantana Road, Lantana, FL 33462, United States of America
February 11, 2016
눉Heater was broken on a FREEZING night, no blankets... staff gave us extra sheets. No stopper in the tub, large broken plastic shard under the fitted sheet, stray cats living in bushes in front of our room (which were being fed there). Horrific other guests that hung around outside their rooms without shirts on and made us feel very uncomfortable. Police have a desk in the front lobby at night which was concerning. The type of place where you feel like a drug deal is going down in every corner. No shampoo or conditioner, not enough towels. Cigarette burns in the bedding of our non-smoking room. Phone did not work. Asked to have NO maid service on the days we were there and reiterated this every morning. Despite this request people did go into our room and oddly made up only one of the two beds each time. This place is a NIGHTMARE!!!! Plus I registered all these complaints several times with the staff and was assured the manager would contact me to issue a credit. Checked out three days ago and not a word yet.
눇The front desk staff did their best to handle the issues but their hands were tied.
February 2, 2016
눉No hot water!
눇Close to freeway and restaurants
February 11, 2016
눉Found a cockroach on the toilet. Police was constantly in front of the hotel.
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