2121 South Triviz, Las Cruces, NM 88001, United States of America
#30 of 39 hotels in Las Cruces
Guests' ChoiceBased on 255 hotel reviews
6.9Cleanliness
7.3
Comfort
7.4
Location
8.3
Facilities
7.1
Staff
8.0
Value for money
7.4
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Portillo
United States of AmericaA whole lot of listed amenities were unavailable or missing.
The staff was AMAZING, best continental breakfast I have ever had!
Stayed in April 2024
Reviewed: March 11, 2024
Castillo
United States of AmericaLeak above the toilet. Water stain on roof.
Off the highway easy to get to
Stayed in March 2024
Reviewed: February 15, 2024
Debra
United States of AmericaDidn’t give us AARP discount or choice points because we booked online
Close to the hospital where we came to visit a friend
Stayed in February 2024
Reviewed: January 1, 2024
Adan
United States of AmericaIt was nice
Stayed in January 2024
Reviewed: October 30, 2023
Kathleen
United States of AmericaThe bed
Everything was good .. But bed was not comfortable
Stayed in October 2023
Reviewed: October 25, 2023
Richatd
United States of AmericaThe person in charge of breakfast didn't keep the items full.
The location
Stayed in October 2023
Reviewed: October 23, 2023
Barin
United States of AmericaLocation
Stayed in October 2023
Reviewed: October 11, 2023
Tony
United States of Americathe round about lol kept missing the exit
great staff
Stayed in October 2023
Reviewed: September 18, 2023
Jess
United States of AmericaThe past two times I've stayed there I've dealt twice with the same rude front desk person. The first time she literally yelled at one of my kids for touching the luggage rack when my kid didn't even touch it out even ask me to tell her not to mess with them and told me after she yelled at her sorry me " sorry my kids usual listen to stranger more" and I was mind blown by that and second time she is about to get it off work and her cover was not there and she was like your lucky you came now or you would of waited that she isn't obligated to wait once it's her time she can leave and then my key didn't work and she told me " I'm doing this for free I hope you know" she needs to learn customer service the ways to approach and interact with customers because every time I go to cruces I stay there and now I don't think I'll stay there for a while.
I liked the rooms I always like this place.
Stayed in September 2023
Reviewed: July 31, 2023
Sara
United States of Americaolder facility, small bathroom
Amanda at the front desk is amazing. She is energetic and so helpful. The rooms were a little outdated and we asked for daily room cleaning and it did not happen on saturday of our stay.
Stayed in July 2023
Reviewed: July 11, 2023
Samuel
United States of AmericaThe rooms are a little run down
By university and close to where needed to go
Stayed in July 2023
Reviewed: June 27, 2023
Zachary
CanadaThe refrigerator did not work. The inside was not cold, and it made loud grinding noises continuously. Please fix the refrigerator in room 116. The front desk staff were confused and inexperienced. When I arrived I was told that my room had already been checked in before I showed up. When I was given the room keys, they were programmed fkr only one night, though I had reserved the room for three nights, so I had to reprogram the keys each day. When I tried to check out, the front desk was abandoned so I had to leave the room keys on the desk and leave without speaking with any staff.
The room was acceptable, clean, and the bed was comfortable. The location was good and the price was affordable.
Stayed in June 2023
Reviewed: June 14, 2023
Matthew
United States of AmericaThe bathroom smelled a bit musty. The hallway outside the room needed to be vacuumed and had trash on it.
The Price was good. The room was spacious. They had a really nice complimentary breakfast with a lot of options.
Stayed in June 2023
Reviewed: April 18, 2023
Amie
United States of Americano fridge or microwave
it was quiet
Stayed in April 2023
Reviewed: November 17, 2022
Janita
United States of AmericaThe interior could use some renovation but it didn't take away from my stay
The continental breakfast was nice. Both employees at check in and check out were nice, especially the night clerk.
Stayed in November 2022
Reviewed: October 27, 2022
G
United States of AmericaThe floor creaked so we could hear people upstairs constantly moving and walking around. The pocket door of the bathroom doesn't shield from sound well. when my roommate and I decided to leave early 12:09am due to inability to sleep because of upstairs creaking, I was informed there would be no compensation.
The lobby is beautiful and welcoming. the room size was great and for my needs the location was perfect.
Stayed in October 2022
Reviewed: September 9, 2022
Daniel
United States of Americalots of space felt safe
Stayed in September 2022
Reviewed: September 5, 2022
Nuslein
United States of Americawhile something’s are up dated other things are not
It was close to other things to do
Stayed in September 2022
Reviewed: August 8, 2022
Tim
United States of Americacarpets were a mess in the rooms
easy to get to
Stayed in August 2022
Reviewed: August 1, 2022
Walker
United States of AmericaI've never had a room without a coffee pot.
It was clean and comfortable
Stayed in July 2022
Reviewed: June 27, 2022
Genevieve
United States of AmericaCould have had more options for breakfast and keep items stocked.. found a dead roach under one of the beds and bathroom and shower doors did not close appropriately
Stayed in June 2022
Reviewed: June 14, 2022
Tanya
Czech RepublicThere's a homeless population that lives near the grounds but other than one person coming in to snag up a ton of breakfast, they didn't seem to be an issue.
Staff was great. Room was big and clean. Breakfast was good.
Stayed in June 2022
Reviewed: May 21, 2022
Emily
United States of AmericaIn this day and age, a hotel such as this one should have a guest laundry.
Erica at the front desk was so helpful and she went above and beyond to help us. She needs a raise in pay immediately!
Stayed in May 2022
Reviewed: May 19, 2022
Jessica
United States of AmericaNo towels in pool. New policy excluding people who live in the city from staying there.
Staff was very friendly.
Stayed in May 2022
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