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  5. Reviews of Ilikai Hotel & Luxury Suites

Reviews of Ilikai Hotel & Luxury Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1777 Ala Moana Boulevard, Waikiki, Honolulu, HI 96815, United States of America

#49 of 279 hotels in Honolulu

Guests' Choice

Review Score

Based on 836 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 3, 2024

    8.0
    Although items could be improved. Your location was exceptional and we enjoyed our stay so much.
    • Leisure trip
    • Couple
    • Luxury Sunset Junior Suite with Ocean View and Kitchen
    • Stayed 10 nights

    Bathroom shower tile/grout looked dirty, hair/bath bottles were empty and/or not working. Balcony chairs uncomfortable. Fitness Center without water/towels. Cleaners did not replenish dirty dishtowels. Initially glassware/stemware looked used/dirty. Restaurant bottom floor closed/gone. Elevator issues.

    Room quiet and comfortable, loved the balcony, amazing view from room, quiet inside room, close/walkable to everything we wanted and/or needed. Laundry easy access and close to room. Two sunny outside pools with towels. Staff great attitude, responsive, kind and pleasant.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    First and last time I stay at this hotel. The room was very good, view great but lack of amenities and the lift situatio
    • Leisure trip
    • Couple
    • Luxury Junior Suite with Ocean View and Kitchen
    • Stayed 7 nights
    • Submitted from a mobile device

    Lifts. Due to a recent fire the lifts were powered by generators. Only 7 people at a time in each lift so queues and long waits. Lifts were unreliable with people being stuck in them. I was scared every time I got in one. Bar area closed up. Pool area too small for the size of the complex. Couldn’t get a lounger and not enough umbrellas.

    Nice big room with kitchen Good view (24th floor)

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    More information flyers and signs in the lobby
    • Leisure trip
    • Couple
    • Luxury Junior Suite with Ocean View and Kitchen
    • Stayed 6 nights
    • Submitted from a mobile device

    Elevators are an issue. Kettles were not a non stick surface,very hard to cook with, refrigerator opens backwards. Beach towels , were hard to come by. No paper flyers for accommodations or bus maps , for the city bus. Need more washers and dryers per floor.

    Fairly clean and close to activities, free ice cream and water daily😋

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Luxury Junior Suite with City View and Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe the moquette is quite old Style

    Everything but a plus the staff, fantastic! Position was great room very comfortable and on top all the products from hawaiian tropics brand

    Stayed in January 2024

  • Reviewed: January 29, 2024

    7.0
    Fine stay but the fees doubled the room price
    • Leisure trip
    • Family with young children
    • Luxury Two-Bedroom with City View and Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    The fees after booking were outrageously expensive

    Great location and large room

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    Enjoyable in good location and good views
    • Leisure trip
    • Couple
    • Luxury Junior Suite with Ocean View and Kitchen
    • Stayed 9 nights
    • Submitted from a mobile device

    Power outages and room only serviced once in 8 nights Also the rental car staff unhelpful so rented from enterprise across street who very good

    Location and view

    Stayed in January 2024

  • Reviewed: January 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Luxury Junior Suite with City View and Kitchen
    • Stayed 8 nights
    • Submitted from a mobile device

    Unfortunately there was a power outage. One restaurant was closed for our entire stay . Ice cream shopped closed due to no air conditioning. A little disappointing but really did not impact our stay .

    Dated on outside but still quite acceptable for an old building

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Luxury Junior Suite with City View and Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    The friendly service

    Stayed in December 2023

  • Reviewed: January 17, 2024

    7.0
    A nice, but aging and expensive hotel past it's best days, in an amazing location with great staff
    • Leisure trip
    • Family with young children
    • Luxury Junior Suite with Pool View and Kitchen
    • Stayed 6 nights

    Lack of pillows in the room - 5 pillows provided for 4 people/2beds Lack of sheets and blankets - sofa bed was only provided with one non-fitted sheet and a thin blanket The shared laundry is worn and needs repairs; the detergent dispensing machine did not work

    Amazing location Very helpful and friendly staff Cable TV - good selection of channels Good WIFI

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    Average property.
    • Leisure trip
    • Couple
    • Luxury Junior Suite with City View and Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy with road traffic, close to airport so a lot of noise with planes departing. Bathrooms on the main level were dirty.

    Nice, pleasant staff. Good location to food, bars, gift stores, beach and pool.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    9.0
    all good
    • Leisure trip
    • Family with young children
    • Luxury Sunset Junior Suite with Ocean View and Kitchen
    • Stayed 6 nights

    nothing

    great room would like to book same room again

    Stayed in January 2024

  • Reviewed: January 13, 2024

    9.0
    If you are in Waikiki / Ala Moana beach, this is best place to stay.
    • Business trip
    • Solo traveler
    • Luxury Junior Suite with City View and Kitchen
    • Stayed 5 nights

    Next to Hilton Hawaii Village but much better — less busy, more clean, more friendly staff, and in general more reliable. No problem to get invoice from hotel, even if booking was made by booking.com, while Hilton is not working well with Booking.com.

    Stayed in December 2023

  • Reviewed: January 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Luxury Two-Bedroom with Ocean View and Kitchen
    • Stayed 8 nights
    • Submitted from a mobile device

    Staff not overly friendly or helpful

    Lovely view and spacious

    Stayed in December 2023

  • Reviewed: January 6, 2024

    9.0
    It was awesome, our family had a great time!
    • Leisure trip
    • Family with young children
    • Luxury Junior Suite with City View and Kitchen
    • Stayed 5 nights
    • Submitted from a mobile device

    Need a short cut to get to beach. Elevators need to be programmed, it worked well for us on the higher floors but people on the 2-6 floors had long waits apparently. Place to get cocktails.

    Close to beach, nice views, lounge pool, still modern and well kept for the age of building, valet was quick, valet staff were awesome.

    Stayed in January 2024

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Luxury Junior Suite with City View and Kitchen
    • Stayed 6 nights
    • Submitted from a mobile device

    Great room and location, suited us well.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    8.0
    My stay was great, I loved the vibe of the area.
    • Leisure trip
    • Family with young children
    • Luxury Two-Bedroom with City View and Kitchen
    • Stayed 6 nights
    • Submitted from a mobile device

    The location was great. The beaches, mall, groceries, restaurants were all within walking distance many within 5-10 minutes walk of the hotel which was great. The amenities at the hotel and the staff were wonderful as well. I would definitely stay here again.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    The Oceanside view was relaxing. The market and other shops they have downstairs is very convenient
    • Leisure trip
    • Couple
    • Luxury Junior Suite with Ocean View and Kitchen
    • Stayed 7 nights
    • Submitted from a mobile device

    No room service had to valet park $45 a day. Rooms need to be updated; carpet, bathrooms, furniture.

    The Oceanside view. Amazing!! God’s gift.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    7.0
    Great location but service was not the best
    • Leisure trip
    • Family with young children
    • Luxury Sunset Junior Suite with Ocean View and Kitchen
    • Stayed 13 nights
    • Submitted from a mobile device

    For two weeks, the cleaning service was one-time only :(

    beautiful view

    Stayed in September 2023

  • Reviewed: November 14, 2023

    8.0
    Comfortable and convenient
    • Leisure trip
    • Couple
    • Luxury Sunset Junior Suite with Ocean View and Kitchen
    • Stayed 6 nights
    • Submitted from a mobile device

    No daily room service. Had to call dor clran towels.

    Room was comfortable but no cleaning ladies. Valets parking was great.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    9.0
    We found staying here was a perfect spot for us. It provided everything we needed for a lovely holiday!
    • Leisure trip
    • Couple
    • Luxury Junior Suite with City View and Kitchen
    • Stayed 6 nights
    • Submitted from a mobile device

    We loved the beautiful views and the proximity to beaches and pools and shopping.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Luxury Junior Suite with City View and Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was unclear regarding amenities. I needed to ask a series of questions to draw the information from the front desk person versus them being clear about process and availability.

    Location. Close to our next rental.

    Stayed in September 2023

  • Reviewed: October 8, 2023

    8.0
    Clean and comfortable.
    • Leisure trip
    • Family with young children
    • Luxury Junior Suite with City View and Kitchen
    • Stayed 10 nights
    • Submitted from a mobile device

    Cost of doing laundry.

    Could have had a few more items in the kitchen such as a steamer pot for vegetables and some egg cups. Other than that well appointed and great view of the fireworks.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    A great choice
    • Leisure trip
    • Couple
    • Luxury Junior Suite with Ocean View and Kitchen
    • Stayed 4 nights
    • Submitted from a mobile device

    The cost of food options

    The service was great. Everyone really seemed to care and did what they could to accommodate you.

    Stayed in September 2023

  • Reviewed: October 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Luxury Sunset Junior Suite with Ocean View and Kitchen
    • Stayed 9 nights
    • Submitted from a mobile device

    Towels changed once during 9 night stay, would have proffered more often. Hotel are aware of this issue and working on it. You can ask for fresh towels, toilet rolls etc though.

    Fabulous view, good kitchen, good sized room, reasonable sized balcony, great coffee shop downstairs, walking distance to shops, bars, beaches.

    Stayed in September 2023

Showing 1 - 25

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