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1640 South Hurstbourne Parkway, Louisville, KY 40220, United States of America
August 11, 2015
July 21, 2015
눉Incompetent staff, poorly maintained. The person who checked in ahead of me came back and reported room already occupied, and someone opened my door at 3:30am. Thank God my dog was there to alert me. Also, housekeeping turned off my air conditioner while I was out as and opened the curtains, leaving my belongings in easy view. There were dirty smudges on the walls, and housekeeping dropped trash outside my door and left it ( I know because it had come from my own room trash can. Front desk staff would only state it wasn't their fault. They suggested maybe the wind opened my door. Also: what breakfast? Were the vending machines supposed to count?
June 25, 2015
눉I paid for a non smoking room, didn't get that. He tried to charge me $10 more than the amount from Booking.com. You can book a room on this site but they do not give you what you ask for, they hand enter your info as you come in. Not to mention it was dirty, seedy, I felt unsafe in the room because the doors don't really lock.
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