5200 West Irlo Bronson Memorial Highway, Kissimmee, FL 34746, United States
#17 of 52 hotels in Kissimmee
Guests' ChoiceBased on 3951 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
8.3
Staff
8.8
Value for money
8.4
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Susan
United StatesPerfect playground and resort setting for 6 and under
Stayed in April 2024
Reviewed: 21 April 2024
Kykelyn
United StatesCleaning every 3 days.
Playground for kids
Stayed in April 2024
Reviewed: 21 April 2024
Dale
United Statesfitness center
breakfast
Stayed in March 2024
Reviewed: 20 April 2024
Fred
United StatesRooms could be better, the entrance doesn’t look good.
Breakfast was good, they varied the food and it’s better.
Stayed in March 2024
Reviewed: 20 April 2024
Diego
AustraliaGood breakfast
Stayed in April 2024
Reviewed: 19 April 2024
Shawna
United StatesThe room was way more outdated than the pictures appear. Same with the toys, a tricycle missing a pedal, toys held together with zip ties. Bed was very uncomfortable. King room was really small. I would have saved hundreds and booked a double queen if I knew the rooms were the same exact size.
Good location, good space for kids to play
Stayed in April 2024
Reviewed: 19 April 2024
Ashwien
Surinamecheck in just takes too long, other than that, no other complains
very clean rooms, with lots of breakfast variety, great for families and lots to do within walking distance. Staff is very attentive and I would stay there again
Stayed in April 2024
Reviewed: 18 April 2024
Juan
ColombiaThey made clear that cleaning service wasn't going to happen during our stay of 3 days. I appreciate the sincerity, but I would have definitely loved cleaning service during our stay each day. Internet wasn't very fast.
Breakfast was very good. The room was just what we expected, and my 2 boys (7 and 5) were confortable. The location couldn't be better; very close to Walt Disney World. The staff were very helpful. It is an environment for families, so my wife and boys liked it very much.
Stayed in April 2024
Reviewed: 16 April 2024
Nathalie
CanadaThe breakfast buffet. Wanted more varieties
Everything
Stayed in April 2024
Reviewed: 13 April 2024
Karla
BoliviaI was very roomy and comfy.
Stayed in February 2024
Reviewed: 11 April 2024
Ygor
PortugalBreakfast is not that great, not much variety; the kids love the mickey mouse shaped pancakes though!
Really convenient for the Disney parks, lots of restaurants and amenities around, and a beautiful outdoor space and playground for the kids.
Stayed in April 2024
Reviewed: 10 April 2024
Dominik
SwitzerlandSome toys...equipent could used some maintenance and repair (like basketball etc) but was not too bad. Breakfast will eventually get boring after more than 3 days since its more or less always the same. But again for the price ok. Water innthe bath did not really drain well.
Great location at a very good price to visit some parks in Orlando. A real happy place for the kids with the heated pool and the playground. Our kids loved it and wanted to go back there for the rest of our Florida trip.
Stayed in April 2024
Reviewed: 10 April 2024
Coralys
United StatesThe kids areas.
Stayed in April 2024
Reviewed: 8 April 2024
Aaronelle
United StatesThey clean the rooms every 3 days you have to ask , bathroom in rooms are outdated
Nice size room clean and my daughter loved the play area
Stayed in March 2024
Reviewed: 5 April 2024
Whitehead
United StatesPaid extra For a pool view that I did not receive.no smoking on the premises
Very kid friendly
Stayed in March 2024
Reviewed: 5 April 2024
Edward
BermudaThe room could was not very clean.
Breakfast was fine and good location
Stayed in March 2024
Reviewed: 1 April 2024
Edward
United StatesWhat did Rob me the wrong way about the property is that the manager asked me the second day I was there when I went into the office to grab some paddle boards for the ping-pong table and a basketball for the kids. He asked me to do a review for them and I was on top of it right away. I gave a great review on Google And I had let him know very kindly that I left a very nice review for your facilities and he was very thankful thank you very much but at the end of the trip I went to return all the items that I rented and to return my key cards. My grandson threw away one of the key cards and I was only able to return one key card, well they wanted to charge me $10.99 for a key card and my whole history of living and going to hotels I have never been charged for a key card especially $10.99. That rubbed me the wrong way, so personally I think they need to fix that problem because I seen everybody stealing their towels all day long from their swimming pool because you don’t have to sign out a towel and re-sign it back in so I seen people taking towels to their rooms all day long but me I put my towels back and I lost the room key and I got charged $10.99 shame on them and they’re supposed to be a Christian facility! When they told the front desk I didn’t agree with that policy she handed me a bag of lays potato chips for the inconvenience and I told her no thank you. That’s a straight insult.. So needless to say, they just offered me a bag of chips not my $10 back.
Everything was spectacular clean very kid friendly non-smoking staff was amazing.
Stayed in March 2024
Reviewed: 29 March 2024
Odalys
United StatesThe hotel room did have a strange smell and I would change the lights out to have them be warmer lights. It felt cold.
The breakfast was wonderful, worth the value.
Stayed in March 2024
Reviewed: 22 March 2024
Bonilla
United StatesCleanliness.
Stayed in March 2024
Reviewed: 21 March 2024
Diamond
United StatesThough we are grateful for the included breakfast, we strongly disliked having the same exact thing every morning. We don’t eat pork so having eggs, sausage, and pancakes as the only hot option for all 5 mornings of our stay was upsetting.
I loved all the activities and options given to the children to have fun as well as the comfortable seating and other areas for the adults to watch the kids. It was everything i expected for my kids.
Stayed in March 2024
Reviewed: 20 March 2024
Светлана
United StatesThe room was not very clean
An excellent hotel for a family holiday with children. Large children's playground with lots of entertainment, heated swimming pool. The kids really enjoyed it. Breakfast was excellent. The staff is very polite.
Stayed in March 2024
Reviewed: 19 March 2024
Dorothy
CanadaStaff was difficult at checkin and getting room.
Kids amenities, breakfast, location
Stayed in March 2024
Reviewed: 17 March 2024
Ahmet
TurkeyThe bed was terrible, and most of the toys in the playground were either broken or had missing parts. Our room was only cleaned once out of the 4 days we have stayed. I am so suprised that they only took the garbage and did not even make our bed.
The hotel has a big playground for kids and it was very convient to park close to our room. The room is also quiet big.
Stayed in March 2024
Reviewed: 16 March 2024
Shola
United KingdomThe front desk said they only had rooms on the 1st floor and 2nd floor -and with a some of our party over 80 years old, with 15 + adults and about 25 pieces of heavy suitcases and luggage, AND they said they had no trollies or bellhop to help us -Then we found out their 1st floor was actually the ground floor. They need to be clear when they say 1st floor, 2nd floor so as not to distress customers, They also took damage deposits which I don't even think I got back as I also paid damage deposit upfront through booking.com. So I feel there has been money taken from me twice. Not happy about this.
Breakfast was not so great - they had limited choices. The hotel was mainly child focused as it was not too far from Disney World. There were lots of toys and entertainment pieces for the children to enjoy. The room had a large TV with freeview which was very nice. Nice hot shower and lovely large towels. Rooms only cleaned every 3 days, but cleaner emptied the bins daily. They had microwave available so you could warm up your food - but didn't have plates to help this. The front desk manager was very calm when trying deal with all of us when we were trying to check in and were confused about the 1st floor and 2nd floor fiasco. Had an outside laundry for customers use. Nice child friendly outdoor pool. This Motel better suits a family with children. But it is a place to lay your head down after a long day our shopping or sightseeing. A bit far from the Main Orlando airport.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content