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2250 Lincoln Highway East, Lancaster, PA 17602, United States of America
August 14, 2016
눉Looked so nice from the road. Someone tipped over the smokers poll and mounds of cigarette butts greeted us. Our room was old, dirty, decorated from the 80's. The hall ways were deteriorating, missing ceiling tiles, missing trim, torn and dirty wall paper, some walls not sure if were being remodeled, but bare plaster. Painted walls and railings were filthy. Just didn't want to touch anything. Didn't want to take shoes off, carpets were matted and ripped. Busy time of year and knew all other places were booked, had little choice to find another place. Guests in next room, rowdy, screaming after 11:30pm. Went to management. Went to management again after midnight. Basically said nothing they could do they talked to the loud guests. Requested to be moved and got hesitation and reluctance. No apology, or anyone asking us the next morning at check out My calculated score is 3.3 but I would rank it a 2 After years of visiting the Lancaster area twice a year, I can't understand why there are so many deteriorating and substandard cleanliness hotels, in such a beautiful tourist location.
눇Had air conditioning and it was hot. Leaving
August 7, 2016
눉EVERYTHING. walked out of the place it was so run down ... Elevators out of order.
눇Nothing. The place should be condemned. Pool out of order all busted up. Balcony falling apart so they nailed the door to the balcony shut.
August 12, 2016
눉The pool water was not clean, the elevator was out of order. They forgot to make the bed (clean the room) when we got back at 5 pm after a day of sightseeing
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