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One Market Place, Downtown San Diego, San Diego, CA 92101, United States of America
August 15, 2016
August 14, 2016
눉The hotel is a big convention center well known and having great reviews on booking.com. However, the room was very dusty. For four days, I was hoping that one day, the room will be cleaned properly for the dust to be removed... In addition, the amenities are very poor: no complimentary water, body lotion was not replaced during our stay. We booked as a family 2 adults and 2 kids, we selected the option that includes breakfast, we were very surprised that the children breakfast is not included and we had to pay an extra $34 per night for a basic continental breakfast ( pure scam on my opinion) Which I found unacceptable from the hotel and from booking. Com. In addition to the high rate of parking. The most outrageous is that when we complained, the staff were the least helpful and always referred us to booking.com. Anyway, disappointed all the way for the room, breakfast, and staff lack of hospitality skills.
눇The location is the only good thing in the hotel.
August 14, 2016
눉Huge hotels like this require a lot to go from one place to the next, but that's just how it is.
눇The activities like smore's around the fire pit, foosball, basketball court for the kids and the spa and adult pool for mom to escape. However I'm not sure which is worse, my kids yelling my name every two minutes at the family pool or the obnoxious, hung over "girls weekend" peeps at the adults only pool. :)
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