Location,clean,nice employees

Stayed in April 2024

The coffee corner is limited time + no water boiler nor coffee machine in the room

Quite, calm location, near the wharf, free shuttle that drop us to attractive places like the national mall

Stayed in April 2024

Renovation is underway, so many facilities and services are significantly limited. The bar is a small corner of the breakfast area, which is also the lunch area and the dinner area. I would have expected a heated floor in our large bathroom.

Nicely located, very clean; friendly and helpful staff; beautiful facilities. Afternoon tea served in our room was delicious.

Stayed in April 2024

It was being remodeled so no pool or real work out room. They sent us a note warning us of that but only after we booked .

Centrally located to the mall and great restaurants. Hotel was sparkling clean and service was consistently outstanding.

Stayed in March 2024

The price, though we expected that as to location. The prices for the resturant were expensive, though the food was good. Also parking was pricey. Would have appreciated a keurig in the room or coffee for guests in the lobby area.

The staff was excellent. Very helpful as to places to go, places to eat. The doorman ,valets, porters all great. The room was great all around and cery clean. Great location as to why we picked to stay.

Stayed in March 2024

A bit far for Metro and Mall if leave through main entrance on less traveled streets. Room service meals are expensive, typical but still annoying since bar kitchen closes early.

Overall nice facilities and friendly staff. Location is great with easy access to the Tidal Pond, Wharf, and Mall.

Stayed in November 2023

The indoor swimming pool was cold which was very disappointing since the indoor pool was the main feature that led me to select this hotel over others.

The location was terrific! All of the staff were wonderful! The room was clean, comfortable & well appointed.

Stayed in November 2023

Upgrade of some furniture

Did not have breakfast

Stayed in September 2023

Cold airconds everywhere. The windows in the room was impossible to open to get the fresh air. No outside restaurants to eat. We used starbucks from our second breakfast to eat on a fresh air.

Good location, good service, and comfortable rooms.

Stayed in August 2023

I didn’t like that the pool was very small and there was no outside pool maybe for adults only.

It was nice and clean.

Stayed in August 2023

Aged decor..needs revamping

Friendly staff Position of hotel Lovely breakfast

Stayed in April 2023

Great location and top notch staff!

Stayed in March 2023

The sound equipment at the conference never worked properly. We came to hear the speakers. Often, we could not.

I liked the location. The hotelwas very average for the price.

Stayed in April 2023

No in room coffee maker, no mini bar, very limited on site restaurant facilities. Its a big hotel with one very small restaurant and the line at breakfast made for a wait of 30 minutes or more. We got in the second night and the food was a very basic buffet but highly priced. Not much around in the immediate vicinity except a Starbucks. A rather unpleasant walk is required to get to the tidal basin or the wharf

Great view out of a beautiful round window. Super comfortable bed and pillows, great bathroom, nice pool, super friendly staff, good people watching.

Stayed in April 2023

overall building internally is very old and could use an update

great people who worked there

Stayed in April 2023

If we’d known that a breakfast buffet would be $40 a person, we would have gone to Starbucks across the street or Potbelly down the street. We had tickets to a museum early and thought it’d be a good idea to just have breakfast there. When we arrived there were no a la carte options so they have you hostage and the price of the buffet is not posted anywhere. While the buffer was very nice, it certain,y was not one that warranted that kind of price. That was a rip off

The location, the size of our room, the comfortable bed were all terrific.

Stayed in February 2023

poor restaurant

location

Stayed in November 2022

The transition from the previous ownership was still going on, so there was no dining room. Food was available in the lounge, but we found the service there to be very slow and much less attentive than one would expect in a luxury hotel. There are limited restaurant options within walking distance.

This hotel is a very short taxi ride from Reagan National Airport. There is a 24-hour doorman, and he and his staff were extremely friendly and helpful. We had a one-bedroom suite that was quite large and very comfortable.

Stayed in November 2022

People were able to walk their dogs through the dining area.

The hotel and staff were excellent.

Stayed in September 2022

How busy the pool was.

The room size was phenomenal. It was clean and had a great view of the wharf. We were very happy with our stay at Mandarin.

Stayed in August 2022

The food menu was average , the concierge was nice, But felt he could have done a better assessment of our needs we expressed , and offer better suggestions.

The location was perfect, it allowed us to walk to all highlighted locations in DC.

Stayed in August 2022

Next trip to DC I would choose to stay on the other side of the National Mall, closer to the White House. Even though it was close to the Mall, the area does not have an restaurants or shops between the hotel and the Mall. It is primarily government buildings and maybe residential or office. To get to the wharf, you had to walk to a pedestrian bridge crossing the highway, and walk a bit before getting to the wharf. It is not too far but in the heat. it felt too far away!

Great hotel. Kids liked to use the pool. Not far from National Mall and the Wharf, Starbucks across the street,

Stayed in August 2022

staff was not attentive , I was charged $17 for a phone call to Virginia, and the tiles in the bathroom were dusty.

Stayed in July 2022

The restaurant and wait staff were horrible. Every time we went there it was a half hour before anyone even saw us. The food always came out at least another half hour after you ordered and it was wrong half the time. When factoring in the quality and service it’s not worth the wait and price.

Perfect location, great amenities, perfect for families or people who want privacy and not to have to worry about anything. I don’t think there is anything you could ask for that they wouldn’t help you get. The valet and doormen were the best. Never had to wait for my car or had any issues. They remember you and go out of their way to say hello and ask if you need anything.

Stayed in July 2022