prices of food and beverages high

beach and pool

Stayed in April 2024

The beach is superb

Stayed in January 2024

Everything

Stayed in October 2023

Nothing

Location the property is beautiful

Stayed in September 2023

friendly staff, excellent service, beautiful beach and pools

Stayed in August 2023

Some staff at restaurants and shops didn't appear as friendly as we hoped

Clean beautiful beach

Stayed in August 2023

The pools were small and crowded - while there were plenty of loungers they were so close together you were on very familiar terms with your neighbouring lounger. It was often hard to get four together and they were almost always in the shade, there was no space to move. We really struggled with the food I think this is more indicative of American food generally rather than the hotel itself. It was very hard to get fresh fruit and vegetables and everything comes in sauce. It would have been great if there had been a lounge, terrace and bar where you could sit at night as a family and socialise after dinner, there was only 10K alley which is great but only if you want to hang out at an arcade and bowling alley or a bar and terrace for over 21's which isn't great if you're travelling with two teenagers.

Beach was beautiful, we spent most of our time on the beach. Service was great in the restaurants and on the beach. The kids loved 10K alley, overall it was a good expereince.

Stayed in July 2023

Hard trying to find a spot at the pool bc people leave towels and go to the beach

Amazing hotel. Beautiful views, and beach. Food was great!!

Stayed in August 2023

Hotel is very expensive. We only stayed one night and had a ‘tropical view’. We had room close to the end and our view was of a pool, roof and stairwell. Because we were barely in our room I did not ask to change. But after parking, taxes and fees, $700+ is excessive for no view.

Beautiful hotel. Room size was spacious. Variety of choices for food and drinks. Plenty of umbrellas available on the beach.

Stayed in August 2023

Service was seriously lacking. I had to request extra towels 3 times over 8 hours before they actually brought them. The pool server came around one time the entire time we were at the pool.

The beach is gorgeous, the kids love the pool, you can’t beat the location and sunset views.

Stayed in August 2023

Had no idea that the restaurants on site did not take cash.

Facility and staff was fantastic. Oceanfront room was amazing.

Stayed in August 2023

Didn’t like how the sheets were dirty.

Everything was beyond amazing!

Stayed in August 2023

Exelente

Exelente

Stayed in July 2023

Sun loungers are located very far from the ocean

A lot of restaurants 🤩

Stayed in July 2023

Room that was booked was not available and changed on site, initially told us same room but later found out not the same room. We went to extend stay and they upgraded us same rate to much better view, that was appreciated. But initial swap was shady .

Most of staff was incredible at pool and restaurants excellent. Food was very good.

Stayed in July 2023

Too many kids in the adult pool and no chairs unless you paid to reserve.

Almost everything

Stayed in July 2023

Restaurants are not very good , the breakfast is only provided in one place , huge line to enter . The staff at the desk is not interested by you …

amazing property with 3 swimming pools , 3 gyms , direct access to the beach . A nice play room as well , a good spa .

Stayed in July 2023

EVERYTHING was fantastic and such a beautiful place . Definitely will be back !!

Stayed in July 2023

the location of the room was terrible. close to the main hallway and the ice machine, lots of noise at night.

good amenities

Stayed in July 2023

I thought what I paid for the room, I'd be wiping my butt with clouds, nope sandpaper. Lol. The bed was awesome, but pillows weren't Firm at all, by the end of the night my head had sunk through the pillows to the mattress, causing a stiff neck, nothing a handful of motrin couldn't solve. Valet leaving on Sunday sucked, took forever to get our car, next time we'll hang out at the resort and not try to leave during the 11-12 rush. Minor stuff. Other than that, it was perfect

Only rooms facing West, or northwest have sunset views, none facing SW do. We had direct ocean view so it was perfect. Food was awesome. Atmosphere awesome. So beautiful and serene. Wish we had more time there.

Stayed in June 2023

NA

beach access, very clean, employees so friendly

Stayed in June 2023

Exelente

Exelente beauty for woo

Stayed in May 2023

Cons: Room is old, some stuff is broken, old furniture, the menu on the beach is bad (on a hotel like this you expect to have a good menu but the only things they served on the beach is Chicken wings, tenders, chips, etc. there's no fish, shrimps, or any seafood).

Pros: It's very well located, good structure on the beach, nice room views and everything is very clean.

Stayed in May 2023

My length of stay. But not the hotels fault. My budget didn't allow a longer stay.

The hotel was beautiful

Stayed in April 2023