1 Orms Street, Providence, RI 02904, United States of America
#12 of 15 hotels in Providence
Guests' ChoiceBased on 347 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
8.1
Staff
8.4
Value for money
7.3
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Robert
United States of Americaafter many years of staying there with free parking- I was very unhappy about the new policy of 25dollars for guest parking.
Stayed in April 2024
Reviewed: April 7, 2024
Holly
United States of AmericaThe location made getting to attractions a bit annoying.
The guest room was lovely, the shower was wonderful, and the restaurant was delicious.
Stayed in April 2024
Reviewed: March 11, 2024
Christina
United States of AmericaI was unaware of the $200 incidental hold until after I had paid for my room. If I had known this, I might have remained other options in the area.
Great stay! Perfect location, clean and nice staff! We loved the pool!Declan the shuttle driver was awesome!
Stayed in March 2024
Reviewed: February 20, 2024
Edward
United States of AmericaCoffeemaker was broken service in the restaurant very poor Everything else was great
Stayed in February 2024
Reviewed: February 12, 2024
Nicole
United States of AmericaVery noisy..
Location was great. Nice clean property
Stayed in February 2024
Reviewed: January 3, 2024
Savir
United States of AmericaSuper nice staff- helped in any questions! we ran out of milk the morning and they gave us for free. the pool was awesome and clean.
Stayed in January 2024
Reviewed: January 2, 2024
Botelho
United States of AmericaWas supposed to have a king size bed but had two queens instead my boyfriend is tall his feet were hanging off the bed
Was clean and comfy
Stayed in January 2024
Reviewed: December 31, 2023
Emily
United States of AmericaWater in shower did not get hot enough and the hall was noisy
Room was clean, and the parking good, staff great.
Stayed in December 2023
Reviewed: December 15, 2023
Jessica
United States of AmericaThere was no microwave for our room.
Peaceful and relaxing
Stayed in December 2023
Reviewed: September 24, 2023
Justine
United States of AmericaThere were discounts for stats for parents that have children attending Brown College, Providence College but nothing for Johnson & Wales parents. A discount would be much appreciated and would allow me to visit my daughter more often. Thank you
The outside pool & sitting area was such a great surprise. I spent 2 hot days there and was able to be outside in the fresh air relaxing & swimming in the pool. This was my favorite amenity by far. It would be nice to find that the outdoor pool is open year round. This would definitely make my choice of where to stay very clear. Thank you for an amazing long weekend ( moved my daughter into college )
Stayed in August 2023
Reviewed: September 18, 2023
Margaret
United States of Americanoisy near car wash. had to change rooms. All carpets outside room need to be vacuumed more. Dried spills on tile outside elevator never wiped up.
Stayed in September 2023
Reviewed: September 12, 2023
Michaela
United States of AmericaThe location is nice but unfortunately you still have to drive places, as it is too dangerous/far to walk to most places...
The hotel is beautiful and has great amenities for it's guest (i.e spa, pool, fitness center)
Stayed in September 2023
Reviewed: August 21, 2023
Blaine
United States of AmericaThe room was a bit out of date, with a tattered shower curtain. The bathrooms near the pool could also use a refresh. Its a great hotel overall just a few cut corners that could add to the experience.
The pool was lovely and so so warm! The restaurant is good and the staff overall was very nice and accommodating. Overall a really great day at the pool + overnight stay.
Stayed in August 2023
Reviewed: August 6, 2023
Tina
United States of AmericaThe beds & pillows were super soft. If you like this type of bed, then you’re golden. The water pressure wasn’t the greatest but tolerable.
Friendly staff and clean rooms. The pool area was awesome! The kids loved it! Decent complimentary coffee in the lobby. Loved the shuttle service too.
Stayed in August 2023
Reviewed: July 30, 2023
Maddy9368
United States of AmericaOur room had not been thoroughly cleaned. There were a pair of underwear and socks from previous guest left on the floor behind a table.
The pool, the surrounding area. The bar staff were super friendly and nice.
Stayed in July 2023
Reviewed: July 27, 2023
Lindsey
United States of AmericaCharge for parking. Floor was dirty. Pool was green on walls. They say the have breakfast included. They do not. You can buy breakfast it’s not. Free
Centrally located
Stayed in July 2023
Reviewed: July 21, 2023
Gail
United States of AmericaThey need a concierge
Great pool. Lovely friendly restaurant. A good place to stay and enjoy. I turned out to be sick though. So missed a lot. Oh well it’s a great place to stay
Stayed in July 2023
Reviewed: July 12, 2023
Allison
United States of Americano free breakfast
Stayed in July 2023
Reviewed: July 3, 2023
Tykeesha
United States of AmericaHearing others in the hall way
They clean your room even during your stay
Stayed in July 2023
Reviewed: July 2, 2023
Matthew
KuwaitCentral location. Good breakfast.
Stayed in June 2023
Reviewed: June 12, 2023
Cynthia
United States of Americathe restaurant and rooms were out of date.
the lobby and pool were nice.
Stayed in May 2023
Reviewed: June 11, 2023
Kraisin
Thailandnone
clean, helpful staff. close to downtown.
Stayed in June 2023
Reviewed: May 8, 2023
Jennifer
United States of AmericaThere were conventions with people just running around everywhere
The comfy pillows The outdoor area The hostess at the restaurant , wish I took her name was kind to give us 2 bananas for the morning
Stayed in May 2023
Reviewed: April 30, 2023
Angela
United States of AmericaCheck-in staff could have been more friendly and more informing about the hotel amenities and things nearby. Also very unhappy bar closed at 12am but stop serving the drinks on the menu at 10:30pm bartender advised he had already cleaned up and could not make any drinks on the menu.
nice hotel…good amenities.
Stayed in April 2023
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