Floors in room were tile and sticky and need a good scrubbing. It took forever to get hot water in shower and then no water pressure. Our balcony was covered in bird poop. Noone used pool it always had birds and poop everywhere.

Location was great! Staff at front desk was very nice.

Stayed in April 2024

Shower had a lot of hair from previous guest 🤢

Front desk clerk on 04/14/24 the 11 to 7 shift maybe his name was Jeremy I can't remember. He was amazing. Thank you for the info on Epherium 😉

Stayed in April 2024

Paid for an oceanfront room but don’t get it nor a refund of any sort. Breakfast staff clearly hated her job, the older lady was miserable to the point you felt bad for her.

Oceanfront and location were amazing. Beautiful beach and pool with nice patio.

Stayed in March 2024

Breakfast could have been a little better, there was no fruit.

Right on the beach and the price for a two night stay was very reasonable.

Stayed in April 2024

Needs more variety of different breakfast options I was there a week and ate the same breakfast everyday

I loved the location and friendliness off the staff

Stayed in April 2024

You pay for the location, there really wasn’t anything special about this Hotel compared to others. I could have gotten a better deal with a VRBO. Parking is very tight, not suitable for larger trucks.

Accessibility to the beach and restaurants are a plus. Once you park you could walk to any restaurant or store.

Stayed in April 2024

I requested early check-in so we arrived about 2 p.m. I was informed check in wasn't until 4 and it could not happen any earlier. I returned at 4 and was told there were no clean rooms available and they didn't know when one would be ready. We ended up waiting until 6-6:30 p.m for a room. I read this as a review before I booked here so it seems to be a common problem.

The location was great! Close to the Pier and entertainment!

Stayed in March 2024

Need towels and rooms cleaned daily

Staff was exceptional

Stayed in March 2024

Extremely noisy. Hotel needs to invest in sound-proofing. Pool towels were tiny and did not absorb water.

I like the location and the balcony room.

Stayed in March 2024

not the cleanest, no housekeeping, old pool that was cold, and ran out of breakfast every morning.

oceanfront and close to pier

Stayed in March 2024

Breakfast everyday was mushy scrambled eggs soaking in water and sausage … if there were any left. Drinking water was out all 4 days, coffee was so thick you had to add hot water. There were two waffle irons but again, syrup was empty and batter out often. The older lady working definitely hated her job… to the point you felt bad for her because she was miserable. They did have juice, yogurt, and the last three days some hard boiled eggs. Elevator one was broken day one, then fixed, but heard people were getting stuck on it and had to wait 5-10 minutes to be able to get out. Thankfully we were never stuck, but it was noisy and questionable. Bar staff encouraged us to go next door saying he really had limited drinks. He didn’t want to work which must be why it was always empty. Four days, never had room service, but when we asked they did give us extra towels, tissue and toilet paper. Our shower leaked, ran all over the bathroom floor, so they gave us extra towels and said they would have maintenance check it when we left.

Location was great. Beds were comfortable. TV had lots of options. Front desk staff were real nice. Maintenance seemed very busy with the old building but they were always friendly. Pool and sun deck were beachside and we hung out there one day. Close to pier and boardwalk.

Stayed in March 2024

Breakfast ..who doesn't want bacon,eggs and waffles on vacation?? They were out of eggs and sausage and orange juice?? They said they were in the oven...manager came out and asked the crew to bring it out....they were also out of regular waffle mix...not impressed at all with breakfast..staff didn't care..

The front desk staff was so friendly! Nicki was so friendly and went above and beyond on any expectation we had!! We would come back just because of her stellar customer service.

Stayed in March 2024

There was not a dining room for lunch or dinner

Convenience to the conference.

Stayed in February 2024

Having to pay for parking.

Breakfast was nice.

Stayed in March 2024

When we got home we checked our hotel bill and we’re surprised that we were charged 17.99 for on-site parking. We checked our Booking.com reservation and it said that the amenities included were breakfast and onsite parking. We called the hotel and told the desk clerk about this and she said it was the fault of Booking.com and we should advise them. When I told her that this was the hotels error, she said that other guests complained about this and they told Booking.com, but they never did correct it. When I said I would write a critical evaluation of this she said the hotel manager would call me and work something out to my satisfaction The hotel manager Never contacted me. I am very disappointed in the misrepresentation of this hotels actual costs. I feel cheated.

Clean, large room, beautiful view of the beach, excellent location 5 minute drive to downtown with nice shops and restaurants.

Stayed in February 2024

Charging for parking The TV sucked. No live news.

Stayed in February 2024

The fact that there was no available luggage trolleys when needed.

Breakfast was ok

Stayed in February 2024

Being given a room known to have problems. They changed it but I feel it shouldn't have been given to start with.

Location

Stayed in February 2024

A bit old building

The view :)

Stayed in February 2024

Breakfast was very good. The staff very kind

Stayed in January 2024

Coffee machine and Coffee yuk! Water never got very hot in the room and frig never got cold.

Staff amazing and comfy bed.

Stayed in January 2024

Weather was cool, windy and rainy, but it was still enjoyable.

Great location, room was nice with ocean view.

Stayed in December 2023

Right on the beach, ocean view

Stayed in November 2023

Nothing

Walking distance to the Ocean Center, we like the hotel

Stayed in December 2023