The bikers were up all night slamming doors and our room was close to the elevator which went mad even more noise.

It was in our price range. It wasnt to far from children's hospital and there was decent food options close by

Stayed in April 2024

All good

The room were nice and clean

Stayed in April 2024

I was taking shower and shower handle fell off in bath water. Carpet was dirty, I wore white socks to sleep in and just getting up during the night and getting ready for bath my white socks were brown. T

Very nice clean good beds.

Stayed in April 2024

No fridge or microwave in most rooms and they charge a resort fee

The staff is always great and you always feel safe

Stayed in March 2024

Had to pay for breakfast buffet. Come on, even the cheapest places have muffins and stuff!

Room was decent, hotel was busy. Shuttle was good.

Stayed in March 2024

No refrigerator in room

Free shuttle service

Stayed in March 2024

could have been alittle cleaner

location easy to find

Stayed in March 2024

The resort fee

View

Stayed in February 2024

Our friends had the same "type" of room and it was VERY different from ours. Our room had an actual BROKEN/MISSING front of the pull out desk. Screen missing from the faucet, shower not fully functional and RUSTY trashcan, etc....

Shutle

Stayed in February 2024

The hotel could definitely use a little updating. Example: Tape on the floors to hold carpet together, microwave in room was broken, bathrooms by lounge were closed. Also, the lounge seemed to close extremely early and had no entertainment at night.

The room was clean and the bed was very comfortable. We liked that it wasn't right downtown but had a shuttle. It was quiet at night when we were ready to sleep. The staff was extremely friendly and helpful at all times. We also loved the random live artists in the lobby. That's why we came to Nashville. Live music. But all in all, the staff definitely made our stay.

Stayed in February 2024

Thin walls, could hear my neighbors

Clean. Nice area

Stayed in November 2023

Carpets looked very dirty and run down. We had a assault outside our room with police presence that went on for a few hours . Hotel did not care that this interrupted our stay and made us feel unsafe. It was we will look into for you and that was it. We should of been given a free night or something as we accomodated this

It was great price and shuttle was great

Stayed in January 2024

They don’t change your sheets. The beds are small. And the water doesn’t get hot in the tub/shower.

Employees were nice

Stayed in December 2023

The bed was very uncomfortable and the pillows were hard and small

Staff and location

Stayed in January 2024

Wear and tear on the hotel. Carpet ripped, cracked tiles in the bathroom and the AC unit sounded like a jet taking off

Loved the staff

Stayed in December 2023

Long check in

Location and budget friendly. Friendly staff

Stayed in January 2024

MAXWELL’s, customer service was good. Once we received it. Food was not that great and the drinks were watered down, but overall with the little work, it would be a great place.

Location and atmosphere.

Stayed in December 2023

I was over charged for the stay Supposed to have been 351 for 2 night ended up charging my card twice once for 351.00 and another charge for 453.00 fot total of over 800.00

Stayed in December 2023

The carpet in the lobby needs to be replaced as well as the lights in the hotel sign on the front. The outside of the hotel could use a pressure washing or paint job. These are definitely things that need to be addressed because it makes the hotel rundown looking and this hotel has a lot of potential

Great location. Friendly and helpful staff. Free parking for hotel guests and shuttle to Broadway were a huge plus! The breakfast buffet was good just a little pricey for what you get. There is also a cool little bar with live music. I will admit I was a little scared after reading some of the reviews but all in all it was a good stay and worth the value and I would stay again. The hotel definitely needs some TLC but our room was very clean and looked as if it had been recently painted. It was a good size with comfy beds and a nice view.

Stayed in December 2023

It is a pet friendly hotel. Amazing for most but we have allergies. While the rooms were as clean as possible, fur was still present. I got very sick while in the room.

The location was great and staff were exceptional. There is also a shuttle that takes you downtown every 30 minutes.

Stayed in December 2023

Fees at the hotel. Not mention in the ad. Staff was not welcoming. Very bland staff.

Location

Stayed in December 2023

Run down, needs an update. Staff didn’t look like they wanted to be there.

Location

Stayed in December 2023

Nothing.

We did not have your breakfast. Plus I don't know that breakfast was available.

Stayed in December 2023

I payed thru booking.com and the hotel still placed a $113.29 hold on my card, waiting to see.if it drops off, before contacting my credit card.

The staff was nice, the room was clean, but had lots of cosmetic damages.

Stayed in December 2023