1717 East Dyer Road, Santa Ana, CA 92705, United States of America
#21 of 26 hotels in Santa Ana
Guests' ChoiceBased on 612 hotel reviews
6.6Cleanliness
7.0
Comfort
7.0
Location
7.4
Facilities
6.8
Staff
7.7
Value for money
7.0
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 14, 2024
Thu
United States of AmericaSome towels were dirty. They have a lot of hairs on it.
Stayed in April 2024
Reviewed: April 4, 2024
Jazmin
United States of AmericaThe workers were rude and so unorganized
Close to freeway
Stayed in February 2024
Reviewed: March 17, 2024
Albina
United States of AmericaNot clean
Stayed in March 2024
Reviewed: March 3, 2024
Erin
United States of AmericaInside of the room you could hear everything in the hallway. The hallway leading to our room had a weird smell
Stayed in March 2024
Reviewed: March 1, 2024
Paul
CanadaThe security seemed not so secure.
Most staff were friendly.
Stayed in February 2024
Reviewed: February 21, 2024
Diego
United States of AmericaCan’t think of any
The location and the views
Stayed in January 2024
Reviewed: February 9, 2024
Amezcua
United States of AmericaI did not love that it didn't have a molini refrigerator or microwave. And it had roaches 🪳
I loved that the rooms are big
Stayed in February 2024
Reviewed: February 1, 2024
Leticia
United States of AmericaI wish the side parking lot had more lighting.
Clean, quiet
Stayed in January 2024
Reviewed: January 11, 2024
Espinoza
United States of AmericaFront desk gentleman checking in WAS exceptional and provided us with professional, kind, and helpful service. I was beyond impressed and appreciated his welcoming approach. Thank you!
Stayed in January 2024
Reviewed: January 8, 2024
Dianna
United States of AmericaThe was not clean and the toilet back up during the night and I had to deal with a over flow of water going everywhere and staff did nothing solve situations
It was convenient
Stayed in January 2024
Reviewed: December 30, 2023
Alexander
United States of AmericaHostile outdoor Environment.
Clean and comfortable as expected!
Stayed in December 2023
Reviewed: December 25, 2023
Marianne
United States of American/a
Manager Monica Grotewold was great and exceptionally friendly and helpful.
Stayed in December 2023
Reviewed: December 15, 2023
Castillo
United States of Americano breakfast no refrigerator
location, security personal
Stayed in December 2023
Reviewed: December 15, 2023
Castillo
United States of AmericaNo breakfast, no refrigerator
location , security service on parking lot
Stayed in December 2023
Reviewed: November 20, 2023
Annarythrough
United States of AmericaDidn't like that the people next to our room had dogs and that they were smoking their thing indoor. Would go over to our room. Would of been nice if it had a refrigerator.
Liked that they had security and friendly front service. good size room rented a 2queen bed room for a family of 6 and we fit perfect.
Stayed in November 2023
Reviewed: September 11, 2023
Michael
United States of AmericaVery clean, close to station am pm for snacks late night.
Stayed in September 2023
Reviewed: August 19, 2023
Lidia
United States of AmericaThe overnight supervisor was extremely rude. We booked a non-smoking room because I suffer from respiratory issues. The clerk was great. She went to check which room was more acceptable. The supervisor did nothing. Was not sympathetic and told me to take it or leave it at 12 am. I took the room and spoke with the manager. She was great.
The daytime manager was very accommodating. The overnight clerk was very nice.
Stayed in July 2023
Reviewed: August 13, 2023
Sandra
United States of AmericaGrounds could of been a Lil cleaner other than that was a nice stay
No breakfast
Stayed in July 2023
Reviewed: August 10, 2023
Maria
United States of Americamore resturants near by.
very clean
Stayed in August 2023
Reviewed: August 10, 2023
M
JapanRoom was comfortable.
Stayed in July 2023
Reviewed: August 7, 2023
Stanley
United States of AmericaClose to work
Ok clean but no towel ask for wait 3 hour
Stayed in August 2023
Reviewed: August 3, 2023
Emadgeorge
EgyptBecause the hotel has indoor corridors with carpets ...it smells like a very bad combination between smoke and dust Materials are very poor and cheap
Room size is very big Balcony
Stayed in July 2023
Reviewed: July 18, 2023
Coach
United States of AmericaNo hot water. Luke warm at best. Transients outside going through the garbage in the middle of the night.
Location
Stayed in July 2023
Reviewed: July 9, 2023
Faith
United States of AmericaSloppy renovations.
Reasonably priced. They fixed a concern. ASAP. It has a pool.
Stayed in July 2023
Ninh Binh, Vietnam
Puerto Rico de Gran Canaria, Spain
Santiago, Chile
Razac-sur-lʼIsle, France
Krk, Croatia
Eger, Hungary
Bernkastel-Kues, Germany
Chamonix, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content