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4801 W Plano Parkway, Plano, TX 75093, United States of America
July 9, 2015
April 30, 2015
눉I specifically asked for a non-smoking room and was given a smoking room which had a really bad stale smoke smell. I asked for a new room and was told that there were no more rooms, I knew he was lying, as the parking lot was almost empty. I then discovered that the TV did not work, so I went to ask for a solution. Miraculously, another room had become available, all in the space of 2 minutes!! People shouldn't lie, they always get caught!!
June 14, 2015
눉The entire property stinks of smoke, as soon as you walk into the reception you can smell it. There are even people standing immediately outside the font door, so just in case you missed out on a lung full of smoke during your day, they will accommodate you as you arrive or leave. The 'Non-smoking room' I had booked smelled like an ashtray too. The price is obviously the deciding factor here, (apart fro the location, which is pretty convenient) but in the future, I will have to dig a little deeper in my pocket and stay somewhere else.
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