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1433 Calle Joaquin, San Luis Obispo, CA 93405, United States of America
June 9, 2016
May 30, 2016
눉Horrible Wifi,it kept crashing which is bad news for doing business. One extremely surley receptionist, others are young and indifferent. Microwave sounded like a lawn mower.
눇Clean room, good water pressure, good size refrigerator
June 7, 2016
눉The customer service is a huge opportunity, the staff does not show value for their customers. When checking in there was a note in view of customers outlining issues with guests in specific rooms. One stated a guest upset with rate and was calling to complain, another stated they were drunk and drinking in room and yet another said the first was trouble. Basic ammenities are lacking here, no wifi (unless you want to lay a daily rate), no shampoo. I am recovery from surgery and needed 1 extra pillow. I was informed they could not provide and extra pillow because it was a fire hazard. I am shocked by this explanation as never ever had an issue getting an item for comfort. I had to use my own clothes as a pillow. Overall staff is not focused on creating a great experience or show any care for their customers.
눇The room was clean and near Cal Poly.
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