1415 Fifth Avenue, Seattle Central Business District, Seattle, WA 98101, United States
#72 of 103 hotels in Seattle
Guests' ChoiceBased on 617 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
8.8
Value for money
7.5
Free WiFi
8.4
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End of dialog contentReviewed: 4 March 2024
Gabriele
United StatesI love the team at the hotel.
Stayed in February 2024
Reviewed: 29 February 2024
Mindee
United StatesThe location was perfect for our travel adventures. Starbucks is right on the corner, having a restaurant was great and the service at the restaurant was amazing! A lot of our activities were in a mile of walking distance which was great!
Stayed in February 2024
Reviewed: 22 February 2024
Miranda
CanadaThe cleaner woke us up at 8:45 by knocking on our door. Then knocked again at about 9:10am. We told her both times that we thought we had until 11:00am to check out. We spoke to the front desk about this and they said they clean the floors of the hotel starting at the top and her phone indicated that she was scheduled to clean our room at that time. The system either incorrectly told her we were checked out or she was in a set cleaning schedule which assumed we’d be gone by that time, which is odd. We did not out the door not disturb sign on the door, I never been told to do this in order to get the cleaning staff to wait until we have checked out to clean our room. Out friends in a neighbouring room took a load of stuff to their car around 10am but hadn’t checked out yet ant the cleaner was in the room already in the time they had gone downstairs. The system needs to be changed to notify the cleaners when guests have checked out and not to go into the mor rooms before that time. So odd. Also the parking cost is too high at $50 US. Change the room rate to balance out the parking rate a bit pls. We didn’t love the barn door on the bathroom. Zero sound privacy. I could hear my husband poop.
Good location, quiet rooms.
Stayed in February 2024
Reviewed: 19 February 2024
Jeremy
CanadaLots of drug addicts in nearby streets was sad and depressing and made us feel a little unsafe when we went out to eat.
Big modern clean quiet room, very well located hotel, for a reasonable price
Stayed in February 2024
Reviewed: 14 February 2024
Nupur
IndiaWater hole cold issues and internet issues
Staff
Stayed in February 2024
Reviewed: 5 January 2024
Shuang
CanadaThere is no microwave in the room and if you need one, it will be charged $35
The location is perfect and very close to the Park Market and Central Libary
Stayed in December 2023
Reviewed: 29 December 2023
Jennifer
United StatesHad to pay for breakfast, wifi internet, and if I had to park which I didn't I would have to pay for parking
Stayed in October 2023
Reviewed: 29 November 2023
Giovanni
KenyaAbit too basic, nothing wowed me
Access
Stayed in November 2023
Reviewed: 6 October 2023
Stephanie
CanadaThe parking rates were atrocious. I was charged for 24 hours when I was only there for 18 at most. My guest key didn’t work for in and out privileges and I felt rushed so I used my credit card and assumed I would be reimbursed later… but was told anything after 6 hours in the parkade was charged at the 24 hour rate. This made no sense to me and was not relayed to me at time of check in. The shower in our room made an absolute mess of the bathroom floor!
Location and staff were great!
Stayed in October 2023
Reviewed: 3 October 2023
Cho
Hong KongNot enough staff at the reception
The location, the rooms are good
Stayed in October 2023
Reviewed: 2 October 2023
Craig
United StatesA surprise "resort fee" was sprung on me when I registered. And although the hotel is built on top of a huge parking garage, parking is not included -- and is crazy expensive.
Easy walking distance to everything.
Stayed in September 2023
Reviewed: 30 September 2023
Sue-ellen
AustraliaRoom didn't get cleaned.
Room was comfortable.
Stayed in September 2023
Reviewed: 25 September 2023
Zanatta
CanadaStaff are super friendly
Stayed in September 2023
Reviewed: 20 September 2023
Shota
JapanNothing
The staff
Stayed in September 2023
Reviewed: 15 September 2023
Kevin
AustraliaIt ended up quite expensive
Location
Stayed in September 2023
Reviewed: 11 September 2023
Eoin
CanadaOvernight parking rate - $55/ night plus taxes! That’s $75+ CAD!!!
Clean, comfortable, safe, convenient
Stayed in September 2023
Reviewed: 6 September 2023
Michael
United StatesThe in-hotel restaurant was wildly expensive. Breakfast for two was almost $80 after tip.
Room was spacious and clean. The gym had a diverse array of options. The beds were very comfortable.
Stayed in September 2023
Reviewed: 2 September 2023
Rebecca
United StatesParking was very expensive and there was also a “resort fee” per day that was not included or mentioned when booking.
Very nice, clean, and comfortable.
Stayed in August 2023
Reviewed: 1 September 2023
Tricia
United StatesWe the 3 of us checked out, I left an expensive phone charger plugged in to the outlet on the left side of the desk. I quickly called within 2-3 hours of checking out and alerted the housekeeping manager of the issue, what room it was, etc. But despite multiple calls and leaving messages to the housekeeping manager over several days after that, my calls were never returned and no one called to advise me they had my item. It was obviously kept by someone, possibly the housekeeping staff, so that was disconcerting, to say the least. When someone leaves an item and calls right away after they have left, there should be no problem locating it and getting it returned to the guest.
We came into town for the Taylor Swift concert, so the hotel was packed. Despite what was probably a crush of guests, staff was cheerful, responsive, and dealing with a maximum-full hotel wonderfully. Checking in was easy, our room was nice, and everyone at the hotel was helpful in giving directions to the light rail and how to get to Lumen Stadium. We also had a maintenance issue with our toilet not flushing, and someone came and fixed that within 30min, we were very grateful for that. We also received extra towels and items we requested quickly and with cheer. Overall staff dealt with a huge influx of people with grace and a high level of professionalism.
Stayed in July 2023
Reviewed: 28 August 2023
Dizon
United StatesHow frolick, the rooftop restaurant was so booked
I like how close it was to the main centers of the city.
Stayed in August 2023
Reviewed: 22 August 2023
Aroon
United KingdomBreakfast took a while.
Excellent location for shopping and a short walking distance to the Market.
Stayed in August 2023
Reviewed: 20 August 2023
Ashok
QatarBathroom floor was very slippery! Bathroom wasn’t cleaned well when we came in. We stayed two nights and the room wasn’t cleaned even once!
We didn’t have breakfast as it wasn’t included in the room. The room was small and the bathroom floor was very slippery! Bathtub and bathroom could have been cleaner. Staff were excellent especially bell staff Steven and Mohammed
Stayed in August 2023
Reviewed: 18 August 2023
Liz
United StatesHad some long waits for the elevator during peak times. Ice machines are only located on the 8th, 12th and 20th floors so that is inconvenient depending on your room location.
On site restaurant (on 5th floor with balcony seating) and parking (though spendy) were super convenient, not to mention the restaurant (not affiliated with the hotel) on street level/underneath hotel.
Stayed in August 2023
Reviewed: 18 August 2023
Sandra
CanadaDo not charge a resort fee
It was close to the event we were going to.
Stayed in July 2023
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