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420 West Broadway, Missoula, MT 59802, United States of America
August 15, 2016
August 8, 2016
눉It wasn't clean, the door key wouldn't work, the tv remote didn't work, The night manager (wore a tee shirt that said I Don't Deal With Idiots) left a new guy to figure out the broblems.
눇they weren't crowded
August 12, 2016
눉Our first night's stay there was a big fan/machine that we were told is part of the motel heating system and it was outside our window and it kept us awake all night. When we complained in the morning the desk clerk insisted it was our fault for not complaining in the middle of the night. He said they would have moved us to another room. When I said perhaps it was their responsibility not to put guests in that noisy room he was unhelpful. I think he shouldn't have charged us for that first night or he should have given us a room upgrade. He would not consider my suggestions. We have been staying at this motel since it was the Mountain Valley Inn and every year we have watched it go more and more downhill. At this point the only positive thing I can say is it has a very good location. Unless our complaint is taken seriously I do not think we will stay at the Missoula Americas Best Value Inn again.
눇nothing but the location
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