5005 Kyng's Heath Road, Kissimmee, FL 34746, United States of America
Based on 11 hotel reviews
7.2Cleanliness
7.7
Comfort
8.5
Location
9.0
Facilities
8.5
Staff
8.5
Value for money
8.1
Free WiFi
7.5
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Showing 1 - 11
Reviewed: July 2, 2022
Jackie
United States of Americacarpet needs to be replaced. felt clean but stained
Despite pre-assigned rental, accommodated request to place in a location nearer another family member who was also staying at the location.
Stayed in June 2022
Reviewed: January 4, 2022
Yunek
United States of AmericaThe drinks that the bartenders made at the bar were nasty. Every activity other then the pool was extra. They had a tie dying booth, but wasn't paying 17$ per shirt. The bed in the master was extremely hard, as if we were laying on concrete. The dishes were washed in the dishwasher, but once we took them out we saw that they all were still very dirty. They should have been prewashed, then put in the dishwasher. About 90% of the music that was played at the pool was Spanish music. Even though that wasn't the majority of the crowd. I think it should have been a better mixture of music.
I enjoyed the different activities for the kids and adults. I liked that it was extremely close to EVERYTHING. Overall the townhouse was nice and we enjoyed ourselfs.
Stayed in January 2022
Reviewed: October 25, 2022
Tara
CanadaThe kitchen and bathrooms were cleaned but the shower drain was clogged with hair on arrival to the hotel. There was thick dustbunnies in the corners and baseboards of the bathroom that were a bit cringe worthy, but again, a quick pass over the traffic areas was done and the beds were so clean and comfy that for the price it was not a deal breaker
I loved the Waterpark and the staff, activities, and the townhouse having a kitchen was amazing and having 2 bathrooms for a family of 6 just made everything easier. Coming from Canada it was nice to eat home cooked meals from time to time. The rooms are dated but they worked for us. Was still a great price for what you get.
Stayed in October 2022
Reviewed: July 16, 2022
Donald
United States of AmericaGreat Location near everything,the amenities were awesome.We were a family of 6 and had no complaints.I will differently visit again.They have an arcade,pool,waterslide,lazy river,basketball,bocci and two small ponds on the road to fish in.It was nice you can diffently make a day or two out of their facilities alone.Which is nice because the theme parks are crowded and expensive to do everyday.
Stayed in July 2022
Reviewed: June 24, 2022
White
United States of AmericaThis resort markets that it is family and kid-driven. So, we took our 7yr old grandson. But.. Like any resort, they are $$$ geared lol. The daily activities for the kids never stated, that there was also an added fee for each activity. I saw groups of kids excited to tye-dye T-shirts, only to walk away sad when told there would be a $20.fee to take part. Snow cones & cotton candy all set up by the pool lead to more say little faces. We watched staff, correct kids, for being kids in the pool. When asked why we were told that the resort has a state monitor that drops by for visits and they have gotten in trouble for kids being kids? There were bugs in the units, not sure what they were..hoping we haven't brought and home lol. Buyers be aware, that there are other places you should check before booking.
The air worked well.
Stayed in May 2022
Reviewed: June 22, 2021
Stephanie
United States of AmericaNa
Everything was fantastic about the property.
Stayed in May 2021
Reviewed: June 19, 2021
Terry
United States of AmericaWe had to wait 4 hours for the room to be ready. I don't know what they were doing for 4 hours, but they were not cleaning the room. The top of the fridge was dirty and covered with trash. The garbage disposal was not working and the kitchen sink would not drain. The entire kitchen floor was flooded. There were dead flies in the bathtub, and toothpaste on the countertop. There was feces on the bathroom light switch. I don't believe the bedsheets had been changed. There were wrinkles like where someone laid on the bed, and there were crumbs or some kind of debris on the bed. The downstairs toilet would not flush correctly and they never would fix it. Ceiling fan in the master bedroom was broken. It was stuck on high speed. We were not able to use the pool facilities because of the extreme overcrowding. Booking .com rated this 3 stars. I assumed it was 3 out of 5, but it had to be 3 out of 100.
Front desk personnel were friendly. The bartender, Harriet was amazing. She was very over-worked, doing the job of 2 or 3 people, yet she was very friendly and not grumpy like I would be working under those conditions.
Stayed in June 2021
Reviewed: June 9, 2021
Tanya
United States of AmericaLack of supplies towels, tissue and paper towel
No breakfast at the time
Stayed in June 2021
Reviewed: May 18, 2021
Janaya
United States of AmericaThe staff members
I did come for the water slides but the staff is very nasty towards the kids
Stayed in May 2021
Reviewed: July 3, 2022
Anonymous
United States of AmericaFamily Oriented! Great Staff. Great Accommodations.
Stayed in June 2022
Reviewed: September 24, 2022
Adriana
United States of AmericaThere are no comments available for this review
Stayed in September 2022
Showing 1 - 11
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