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2000 Collins Avenue, South Beach, Miami Beach, FL 33139, United States of America
August 15, 2016
눉We needed a bigger pot to cook spaghetti for 4 and it was too little. There should be more pots different sizes. The pan was only one. There should be more choices of sizes. There were only knifes for eating. Bigger knifes for cutting vegetables, meat, etc. we're needed. The toaster was too sheap. The stove did not turn off when we tried to turn it off and had to call for help the maintenance gentlemen said that it needed to be resetted. That kitchen is a dangerous hazard for the whole building it needs to be removed. The sofa cushions from the balcony are dirty and old need to be changed. The refrigerator does not make ice. It was expensive to stay there with the types of needs that has been mentioned already.
눇The staff was helpful and friendly.
August 2, 2016
눉Pool was very cloudy and parking was expensive shouldnt have to pay to Park if your staying there
August 9, 2016
눉The pool area wasn't great. Jacuzzi wasn't working and was cordoned off. The hotel had a water feature by the pool, which ran along wall which again wasn't working. On top of cost of hotel there is a $35 service charge per day which covers cost of wifi (this was the most temperamental wifi and only worked around 30 percent of the time). It covered the cost of sunbed at the beach but not an umbrella, you had to pay extra for one of those and lastly it covered breakfast which was lovely and in a lovely place but what was included in the price was minimal cereal or croissant and for any sort of variety or choice you had to pay extra. There was massive amounts of noise from midnight to around 4am which you expect but not at the level it was. Enough to disturb sleep and it came from a nightclub underneath (but not part of) the hotel. Hotel was pricey which you don't mind when worth it but I think better hotels in similar price range.
눇Every single member of staff was great! Door staff, Reception and Pool Bar staff couldn't do enough for you and were always happy to help. Location was great. Orange Blossom Restaurant where breakfast was served was lovely, small, personal and very tasty food also great service.
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