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455 Madison Avenue, Midtown East, New York, NY 10022, USA
15 August 2016
눉Nothing! perfection in NYC!
눇Lovely friendly staff, as soon as we arrived they presented my 6 year old with a teddy bear and a cute little toy crown, and gave all of us a box of lovely truffle chocolates. Such a nice touch. So helpful and informative. Would love to stay again!
14 August 2016
눉There wasnt much not to like. The hotel has much staff waiting to tend to you with luggage etc...though they make it such that even coffee service requires a separate call to bring upstairs..complimentary although you likley had to tip for this service. We tipped a lot. The bed had only one pillow on either double bed to start...knowing there was 4 to our room we still had to request more pillows. The only negative truly that affects the score was housekeeping left the coffee service in room but didnt clean coffe pot and left the creamer to spoil for 2 days on the counter. We were charged for two beer from mini bar which we did not have upon check out. Cleared up matter quickly no probs. The mini fridge was stocked but exorbident pricing...but one slot left open when we arrived...this opened the door to the false charges. Overall wonderful stay definately 4-5 stars in our book! Would recomend but not if on a budget. Will return when back in new york.
눇Location was close everything with a bit of walking.to the north prices increased and south was cheaper by the block. Beautiful rooms even though not in towers section...you would pay more here. Nice terrace in front to sit and relax quietly with coffee or drink and watch the passers by.staff was very friendly and helpful at all times. Lobby stunning also.
14 August 2016
눉Some marks on cushions that should have been spot cleaned.
눇Very good bed, big room, excellent view.
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