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500 Bayview Circle, Newport Beach, CA 92660, United States of America
January 5, 2016
눉Food from room service was horrible...Both my husband and I got food poisoning...ordered the short rib tacos since the lady from room service said they were amazing... Not so much...Tacos arrived tasteless, cold and falling apart as if they had been sitting out somewhere for a while...lettuce was wilted...They exchanged it for a burger...I ordered it medium rare...it came out more well done than my husband's who ordered it med well...when we checked out my husband told the manager that I was very sick and throwing up non stop bc of the food poisoning and she in turn just asked him to keep his receipts from the hospital. Really?! My husband is part owner of one of the biggest hotel/restaurant/night club businesses in LA...If any of his customers would have gotten sick or had a complaint of any kind he would make sure they were taken care of...The manager here didn't seem to care...Not even a follow up phone call.
눇The location was nice and quiet...nice view of bay
January 3, 2016
눉The cocktails were not the best. And it would've been great to have more than one sets of elevators
눇The room was outstanding. The size of the room the way it was laid out was perfect. The location of course man or needs. Staff was excellent. And the food that we ordered sitting in the restaurant was outstanding.
January 3, 2016
눉Restaurant area very cold.
눇An excellent floor plan. Spacious and clean. Also a great location to Fashion Island.
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