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341 West 36th Street, Hell's Kitchen, New York City, NY 10018, United States of America
December 13, 2015
눉The staff was not very accommodating. When approached with an issue I was having, they dismissed me and treated me as though it wasn't important. The bellmen were very nice but the girls at the front desk had attitudes and tried to put me in a double room even though I paid for a king. When I addressed it, the woman said the king rooms were all booked and there was nothing she could do. After I kept insisting an asked for a supervisor she finally gave me a king city view which she made SURE to mention was an upgrade as a courtesy! As a courtesy?!?! When I paid for a king? Unbelievable!! Horrible service!
December 12, 2015
눉TV doesn't work before changing room
눇Close to city center
December 8, 2015
눉It was a bit old and raggedy around the edges .
눇It was ok
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