Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
30 Kenmare Street, New York, NY 10012, USA
14 May 2016
10 May 2016
눉The room was small with very little closet or storage space and no luggage racks. We had to dress out of suitcases on the floor. And, as a 'green' establishment that encourages hanging your bath towels to dry rather than changing them every day, there is only one hook to hang them on in the whole room, which undercuts your sincerity.
눇The location was excellent, lots of good restaurants within walking distance, notably Gatos, Balzem, and Peasant. Also the complimentary breakfast was very nice. The staff was friendly and responsive.
14 May 2016
눉The first surprise during our check-in, was to learn that their restaurant was closed and they were serving breakfast in their small lobby where they have no dining tables, only 3 coffee tables! First morning all tables were already full. The second surprise: According to my reservation terms, I was supposed yo pay once I got to the hotel, but they told me the whole amount was already charged. The idea behind arranging such a payment term for me, was being able to get a refund in case I have problems with the property, and guess what? The room we were given had no relationship with the pictures we saw during the booking. A "dirty" shower, too small room and no sunshine getting in. I immediately called the reception to cancel our whole reservation but they said we already paid and we cannot get any refund. Worse part was this: I've wrote two emails to booking.com, and they still haven't replied!!!
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.